AI Plans that grow with you

A credit is the unified unit used to measure usage across the platform.
Different product areas measure usage in ways that best reflect how they deliver value — such as Tasks for Workflow executions, API Calls for API, Rows Processed for Data Orchestration, Genie Action for Agents, and more. Credits bring these measurements together into a single, consistent billing model.

This approach ensures:

• Fair measurement based on meaningful activity
• Familiar, industry-aligned usage metrics
• Clear and predictable billing across AI, integrations, and orchestration

Learn more about Credits usage

Credit usage is based on how Workato capabilities are consumed, including business actions, API calls, AI actions, and other usage-based activities.
Most customers start with an estimate based on expected usage and adjust as they scale. Our team can help you assess your needs if required.

You can purchase additional credits as your usage grows.

Workato Pro plans support add-on credits, and Enterprise plans offer custom allocations tailored to your expected volume and scaling needs. To contact our team, you may fill in this form.

Workato Free and Workato Pro offer the same core platform capabilities.

The primary difference is credit allocation:

• Workato Free includes a one-time credit grant of 50,000 credits.
• Workato Pro includes recurring monthly credits, with the option to purchase add-ons. Recurring credits start from 2,500 credits per month and go up to 50,000 credits per month.

Workato Pro is designed for ongoing production usage and scaling.

Workato Free and Workato Pro: Access to live chat, documentation, and community resources
Workato Enterprise: Priority support and dedicated success options

If you approach or reach your plan's usage limit, we'll notify you and display usage warnings on the platform.

You'll continue to have access for a period beyond your purchased limit before any usage restrictions are applied. If you need additional capacity, you can upgrade your plan by contacting us here.

Yes. You can upgrade or downgrade your plan with the help of our team by contacting us here. Any changes to your plan will be reflected in your next billing cycle.

Our Workato Enterprise plan includes support for unlimited users. If you have specific user management, security, or governance requirements, our team can help tailor an Enterprise package to your organization. Contact us here and we can help you get set up.

The Workato Pro plan is ideal for growing teams that need advanced features, collaboration tools, and higher usage limits.

The Workato Enterprise plan is best for larger organizations that require:

• Many to unlimited users
• Advanced security and compliance controls
• Single Sign-On (SSO)
• Dedicated support and service-level agreements (SLAs)
• Custom integrations and deployment options

If you're unsure which plan is right for you, contact us here and our team can help assess your requirements.

Yes. If you're considering our Workato Enterprise plan, contact our team here and we'd be happy to arrange a trial so you can explore the platform and see if it's the right fit for your team.

For the Workato Pro plan, customer data is hosted in the United States in secure, enterprise-grade cloud infrastructure. We maintain industry-standard security controls and operational practices to help protect your data and ensure high availability.

Workato Enterprise customers may also choose from additional data hosting locations to meet their data residency, compliance, and regulatory requirements, subject to availability.

For the Workato Pro plan subscriptions, we accept multiple payment methods including major credit and debit cards, Apple Pay, Google Pay, and regional payment systems.