{"id":2808,"date":"2025-10-09T17:41:59","date_gmt":"2025-10-09T21:41:59","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/krafton-integrated-experience\/"},"modified":"2026-10-08T08:25:21","modified_gmt":"2026-10-08T12:25:21","slug":"krafton-integrated-experience","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/krafton-integrated-experience\/","title":{"rendered":"How Krafton builds 12x faster, deploys 7x faster and delivers a fully integrated experience"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/krafton.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Krafton, Inc<\/a> is a South Korean video game company known for developing and publishing acclaimed titles like <a href=\"https:\/\/pubg.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">PUBG: Battlegrounds<\/a> and <a href=\"https:\/\/newstate.pubg.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">New State Mobile<\/a>. This story unveils how Chris Jang and his team overcame several integration challenges to elevate their developers\u2019 build experience and pave the way for seamless end-to-end connectivity with Workato.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>SAP Cloud Integration Challenges<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prior to discovering Workato, Krafton\u2019s integration challenges were at a boiling point. The team had limited expertise integrating with SAP Cloud Platform Integration (CI), and especially struggled to manage mapping logic with SAP CI\u2019s iFlows &#8211; this required Groovy scripting, which they were unfamiliar with. This translated into a maintenance headache, forcing the team to make tedious updates. Change requests were especially painful &#8211; a single change could take 2 months to make.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Troubleshooting was also a challenge because Krafton was unable to effectively debug and monitor interfaces on SAP CI, which is a stateless platform that, by default, does not remember what it did before. Hence several steps were required to map and log steps, then store this somewhere.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To top it off, the team recognised that with limited prebuilt connectors to non-SAP systems like <a href=\"https:\/\/www.workato.com\/integrations\/docusign\" target=\"_blank\" rel=\"noreferrer noopener\">DocuSign<\/a>, it would be far too code-intensive and complex to connect these with SAP CI. End-to-end connectivity seemed like a pipe dream.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, Krafton chose to challenge the status quo instead, in line with their culture of creating the original and connecting the world.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Robust Connectivity in 12 Weeks&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Krafton set out to migrate over 100 integration flows from <a href=\"https:\/\/www.workato.com\/insights\/sap\" target=\"_blank\" rel=\"noreferrer noopener\">SAP CI to Workato<\/a>. Workato\u2019s professional services team arranged bi-weekly knowledge sharing workshops with Krafton and rigorously dissected every flow on SAP CI, to understand the various elements involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With development and testing done in parallel, Krafton went live with 11 distinct use cases in just 12 weeks.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is an example of one such workflow:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-19-2.png\"><img decoding=\"async\" src=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-19-2-1024x566.png\" alt=\"Workflow to migrate Krafton from SAP CPI to Workato.\" class=\"wp-image-41351\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/file\/d\/1neDYj6Pm_24GDZ7d2FmaUGOCQS20DIZh\/view?usp=drive_link\"><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On Krafton\u2019s request, Workato even built a re-usable <a href=\"https:\/\/www.workato.com\/integrations\/kissflow\" target=\"_blank\" rel=\"noreferrer noopener\">custom integration to Kissflow<\/a>\u2019s business process management platform, which captured crucial form inputs for Krafton. Ten days was all it took to bring this new connector to life in Workato&#8217;s community library.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Krafton\u2019s technology stack has now evolved to look like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-17-2.png\"><img decoding=\"async\" src=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-17-2-1024x675.png\" alt=\"Workflow for Workato custom integration to Kissflow business process management platform. \" class=\"wp-image-41347\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/file\/d\/1imFXxi4S9Iz62MhzjvusxctSmzqwK_VI\/view?usp=drive_link\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Elevated Build Experience: Speed, Power, Visibility<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s what Krafton achieved with Workato:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>12x faster development, 7x faster deployment:<\/strong> \u201cIn SAP CI, development normally takes 2-3 days, and deployment to production takes around 1 week, even for simple changes. But using Workato, I was able to develop within 2 hours and go live in one day,\u201d says Sangmoon, from Krafton\u2019s Infra Platform team.<\/li>\n\n\n\n<li><strong>70% fewer steps:<\/strong> Migrating to Workato allowed Krafton to reduce 70% of the steps to achieve the same functionality. For instance, instead of converting XML to JSON and then back to XML again for SAP CI, Krafton could directly map data using drag-and-drop data pills on Workato. With versatile options to use formulas and map with AI as well, Krafton did away with the need for complex and rigid message mapping.<\/li>\n\n\n\n<li><strong>Better scripting experience<\/strong>: While SAP CI only supports Groovy scripting, Krafton\u2019s developers preferred Python scripting and minimal scripting on Workato.<\/li>\n\n\n\n<li><strong>Built-in traceability for fuss-free maintenance<\/strong>: Instead of having to manually download time-constrained trace logs one by one on SAP CI\u2019s stateless platform, Krafton enjoyed built-in logging within Workato, which persistently traces every step, without compromising performance.<\/li>\n\n\n\n<li><strong>Seamless connectivity<\/strong>: Workato\u2019s native <a href=\"https:\/\/docs.workato.com\/connectors\/sap.html\" target=\"_blank\" rel=\"noreferrer noopener\">SAP RFC<\/a> connector intuitively mapped metadata for Krafton. A wide range of pre-built connectors and custom connectivity options also made it a breeze for Krafton to connect to non-SAP systems that previously required custom payload transformation using HTTP(s) protocols.<\/li>\n<\/ul>\n\n\n<div class=\"article__quote article__quote_v2\">\r\n    <div class=\"article__quote-decor\" aria-hidden=\"true\">\u201c<\/div>\r\n    <div class=\"article__quote-text\">\r\n\t\t\u201cWe are now at least 50% more productive. Even 90% faster at times. Best of all, our developers are happy.\u201d    <\/div>\r\n\t        <div class=\"article__quote-author\">\r\n\t\t\t\t\t\t                <span class=\"article__quote-author-name\">\r\n\t\t\t\t\tChris Jang, \t\t\t\t<\/span>\r\n\t\t\t\t\t\t                <span class=\"article__quote-author-position\">\r\n\t\t\t\t\tInfra Division Leader, Krafton\t\t\t\t<\/span>\r\n\t\t\t        <\/div>\r\n\t<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Redefining Gaming<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Seeing how quickly powerful automations could be composed on Workato, the Krafton team &nbsp; even volunteered to self-build some of the workflows they had contracted Workato to build.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learning to build these alongside Workato made them feel more empowered to take on the challenge of enabling seamless connectivity across Krafton\u2019s entire ecosystem of innovators.<\/p>\n\n\n<div class=\"article__quote article__quote_v2\">\r\n    <div class=\"article__quote-decor\" aria-hidden=\"true\">\u201c<\/div>\r\n    <div class=\"article__quote-text\">\r\n\t\t\u201cUltimately, our bigger goal with Workato is not just SAP CI migration, but to enable automation across the various business units in Krafton. We\u2019re also accelerating towards our AI journey, with custom AI agents to modernise IT further\u201d    <\/div>\r\n\t        <div class=\"article__quote-author\">\r\n\t\t\t\t\t\t                <span class=\"article__quote-author-name\">\r\n\t\t\t\t\tChris Jang, \t\t\t\t<\/span>\r\n\t\t\t\t\t\t                <span class=\"article__quote-author-position\">\r\n\t\t\t\t\tInfra Division Leader, Krafton\t\t\t\t<\/span>\r\n\t\t\t        <\/div>\r\n\t<\/div>\n\n\n<p class=\"wp-block-paragraph\">Such agility allows Krafton to focus on delivering immersive experiences that redefine the gaming industry and inspire creativity through the power of gaming.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-18-3.png\"><img decoding=\"async\" src=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/image-18-3-1024x682.png\" alt=\"\" class=\"wp-image-41349\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/drive.google.com\/file\/d\/1cupxZHZnVcG-yXlhZxpHrgeiryrUhA88\/view?usp=drive_link\"><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Krafton\u2019s CIO Chris Jang (centre), Infra Platform Team Lead Seongcheol Hong (left) and Infra Team Member Sangmoon Lee (right) take the stage at the World of Workato Singapore 2025 conference to receive the Fastest Time to Value Award, presented by Workato executives, June Lee (far left) and Chandar Pattabhiram (far right)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Krafton, Inc is a South Korean video game company known for developing and publishing acclaimed titles like PUBG: Battlegrounds and New State Mobile. This story unveils how Chris Jang and his team overcame several integration challenges to elevate their developers\u2019 build experience and pave the way for seamless end-to-end connectivity with Workato. SAP Cloud Integration [&hellip;]<\/p>\n","protected":false},"author":99,"featured_media":16278,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-2808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Krafton builds 12x faster, deploys 7x faster and delivers a fully integrated experience - Workato<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2workato.wpengine.com\/krafton-integrated-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Krafton builds 12x faster, deploys 7x faster and delivers a fully integrated experience - Workato\" \/>\n<meta property=\"og:description\" content=\"Krafton, Inc is a South Korean video game company known for developing and publishing acclaimed titles like PUBG: Battlegrounds and New State Mobile. 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SAP Cloud Integration [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog2workato.wpengine.com\/krafton-integrated-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Workato\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-09T21:41:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-08T12:25:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/workato.com\/the-connector\/wp-content\/uploads\/2026\/10\/Workato-x-KRAFTON.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"840\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Lavanya Karthikeyan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lavanya Karthikeyan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/\"},\"author\":{\"name\":\"Brad Griffith\",\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#\\\/schema\\\/person\\\/48d4fbdd705873544c1bf42aecf288d5\"},\"headline\":\"How Krafton builds 12x faster, deploys 7x faster and delivers a fully integrated experience\",\"datePublished\":\"2025-10-09T21:41:59+00:00\",\"dateModified\":\"2026-10-08T12:25:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/\"},\"wordCount\":742,\"image\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Workato-x-KRAFTON.png\",\"articleSection\":[\"Customer Stories\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/\",\"url\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/krafton-integrated-experience\\\/\",\"name\":\"How Krafton builds 12x faster, deploys 7x faster and delivers a fully integrated experience - 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