{"id":1806,"date":"2026-06-18T09:32:53","date_gmt":"2026-06-18T13:32:53","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/staffing-and-scaling-embedded-platform\/"},"modified":"2026-09-30T07:58:07","modified_gmt":"2026-09-30T11:58:07","slug":"staffing-and-scaling-embedded-platform","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/staffing-and-scaling-embedded-platform\/","title":{"rendered":"Embedded Integration Platform: Staffing and Scaling Guide"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Autodesk Construction Cloud (ACC) offers a variety of solutions that aim to help construction firms manage each phase of their projects successfully and easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help the team at Autodesk execute on this mission, they needed to integrate ACC\u2019s solutions with the other applications\u2014particularly SaaS applications\u2014their clients use to manage and execute their work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This led the team at <a href=\"https:\/\/www.autodesk.com\/\">Autodesk<\/a> to adopt <a href=\"https:\/\/www.workato.com\/the-connector\/workato-embedded-benefits\/\">Workato\u2019s Embedded Platform<\/a> and then use it to build Autodesk Construction Cloud Connect (ACC Connect).\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How does ACC Connect work? And what has the team at Autodesk done to help sell the embedded integrations and support the clients who use them? You can read on to find out.<\/p>\n\n\n\r\n    <div class=\"article__cta\">\r\n\t\t            <div class=\"article__cta-right\">\r\n                <img decoding=\"async\" class=\"article__cta-right_image\" src=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/AD_4nXcOwkKcrrTEe2h5Uh3Y0JgSO9grPIl3dfscv-VpSgbFyy4CugiH6fzvyiSO7dQTgpn3guRD2nErQYcNLFWUo7PqdmzFb56nDOKN69K2O8mlrcSC8Ahc5Zeg-E3ZQP1OLyqNFgmOPAkeycsFHeprG52GEgFrBoBrMojE7-150x150.png\"\r\n                     alt=\"\">\r\n                <div class=\"article__cta-right_content\">\r\n                    <h4>How to tackle your integration backlog<\/h4>\r\n                    <p>We analyzed the roadblocks that 200 product managers faced when attempting to tackle their integration backlogs. Learn which stood out as well as how you can solve for them.<\/p>\r\n                <\/div>\r\n\t\t\t\t                    <a class=\"article__cta-right_btn\"\r\n                       href=\"https:\/\/discover.workato.com\/unlocking-product-integrations-and-automations\/p\/1?utm_source=blogu0026utm_campaign=staffingembeddedplatform\">Download whitepaper<\/a>\r\n\t\t\t\t            <\/div>\r\n\t\t    <\/div>\r\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Autodesk Construction Cloud Connect works<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Simply put, Autodesk Construction Cloud Connect allows clients to integrate their solutions in ACC with cloud storage, accounting, e-signature tools, etc.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once connected, clients can build custom workflows that not only keep their systems up to date but also improve the way their teams work together.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">James Cook, the Head of Integrations at Autodesk Construction Solutions, went on to share the following video to further explain ACC Connect.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Autodesk Construction Cloud\u2122 Connect\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Fp_laQbZibw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">He also offered up a quick and easy way to understand it:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span style=\"color:#67eadd\" class=\"has-inline-color\">\u201cAll we\u2019re really doing is white-labeling, rebranding, and reselling Workato. It is all of the same functionality then if someone bought Workato directly\u2026..where we add some special value is that we help our clients use it (ACC Connect).\u201d<\/span><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The last part of Cook&#8217;s quote refers to his team of Integration Solution Engineers (ISEs). We\u2019ll explain this team\u2019s role and the value they provide next.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Related: <\/em><a href=\"https:\/\/blog2workato.wpengine.com\/embedded-integration\/\"><em>What is an embedded integration platform? And why should you adopt one?<\/em><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What ISEs work on, and how prospective team members get interviewed\u00a0<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cook explains that ISEs need to have a unique blend of skills that, in effect, makes them a \u201cunicorn\u201d. Their day-to-day responsibilities explain why, as they:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Help the sales rep understand and communicate ACC Connect\u00a0<\/li>\n\n\n\n<li>Onboard and advise new clients<\/li>\n\n\n\n<li>Build automations on the clients\u2019 behalf<\/li>\n\n\n\n<li>Partner with marketing on creating content for ACC Connect<\/li>\n\n\n\n<li>Train ISV partners on using the tool, and enable channel partners to sell it\u00a0<\/li>\n\n\n\n<li>Continually work to expand the tool\u2019s connectors<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To help Cook find and recruit these \u201cunicorns\u201d, his team has adopted a diligent screening process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cook\u2019s colleague gives candidates a trial account of ACC Connect and a homework assignment around building automations\u2014or <a href=\"https:\/\/docs.workato.com\/en\/recipes.html\">Workato \u201crecipes\u201d<\/a>\u2014in the embedded platform (this is supplemented with additional technical questions).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All the while, Cook tries to gauge the candidates\u2019 soft skills by asking them experiential questions, such as those that start with \u201ctell me about a time when\u2026\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Though this multi-step screening process might seem burdensome, it\u2019s been well worth the effort for Cook and his team. He shared that so far, \u201cthe folks we\u2019ve hired in these roles have been amazing.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But even ISEs have their limits. To ensure that the team at large\u2014from sales to marketing to partners\u2014does a good job of supporting clients and converting prospects, Cook has taken a few additional measures.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/Workato-9-4.png\"><img decoding=\"async\" src=\"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/Workato-9-4.png\" alt=\"To ensure that the team at large\u2014from sales to marketing to partners\u2014does a good job of supporting clients and converting prospects, Cook has taken a few additional measures.\" class=\"wp-image-43970\"\/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>The initiatives that allow Autodesk to scale ACC Connect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cook and his team have provided a help site where internal stakeholders can find recipe templates, demo videos, quick-start guides, and success stories from using ACC Connect. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That way, everyone can find the answers to their questions independently and quickly as they engage with prospects and clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, Cook has created an \u201cask-me-anything\u201d Slack channel specific to ACC Connect, and he hosts trainings with reps, marketers, and ISEs so that each group stays sharp and continues to improve.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wondering what else Cook shared during his session? You can watch the recording to find out!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-7d812b4c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/discover.workato.com\/key-principles-of-staffing-embedded-platform-solution\/p\/1?utm_source=blog\">Watch the full session<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Autodesk Construction Cloud (ACC) offers a variety of solutions that aim to help construction firms manage each phase of their projects successfully and easily. To help the team at Autodesk execute on this mission, they needed to integrate ACC\u2019s solutions with the other applications\u2014particularly SaaS applications\u2014their clients use to manage and execute their work. This [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":11025,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[35,33],"tags":[],"class_list":["post-1806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-product-news","category-thought-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Embedded Integration Platform: Staffing and Scaling Guide - Workato<\/title>\n<meta name=\"description\" content=\"Learn how Autodesk scaled its embedded integration platform with customer enablement, expert staffing, and automation best practices.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2workato.wpengine.com\/staffing-and-scaling-embedded-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Embedded Integration Platform: Staffing and Scaling Guide - Workato\" \/>\n<meta property=\"og:description\" content=\"Learn how Autodesk scaled its embedded integration platform with customer enablement, expert staffing, and automation best practices.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog2workato.wpengine.com\/staffing-and-scaling-embedded-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Workato\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-18T13:32:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-30T11:58:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/autodesk-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"8001\" \/>\n\t<meta property=\"og:image:height\" content=\"3500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jon Gitlin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jon Gitlin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/staffing-and-scaling-embedded-platform\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/staffing-and-scaling-embedded-platform\\\/\"},\"author\":{\"name\":\"Jon Gitlin\",\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#\\\/schema\\\/person\\\/3f3da64b9a8d4e29689a77d18992c857\"},\"headline\":\"Embedded Integration Platform: Staffing and Scaling Guide\",\"datePublished\":\"2026-06-18T13:32:53+00:00\",\"dateModified\":\"2026-09-30T11:58:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/staffing-and-scaling-embedded-platform\\\/\"},\"wordCount\":641,\"image\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/staffing-and-scaling-embedded-platform\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/autodesk-01.png\",\"articleSection\":[\"Company &amp; 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