{"id":1722,"date":"2026-01-15T15:05:42","date_gmt":"2026-01-15T20:05:42","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/slack-workflow-automations\/"},"modified":"2026-09-30T07:53:37","modified_gmt":"2026-09-30T11:53:37","slug":"slack-workflow-automations","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/slack-workflow-automations\/","title":{"rendered":"7 Slack Automations That Drive Work and Employee Experience"},"content":{"rendered":"\n

The fast-growing<\/a> business communications platform is known for a variety of use cases\u2014from helping employees socialize in various fun-filled channels to letting them share all kinds of files with one another via messages.<\/p>\n\n\n\n

Buried beneath these popular use cases stands a feature that allows you to truly transform the way your team works in Slack. <\/p>\n\n\n\n

Namely, an enterprise chatbot that can communicate between Slack and the rest of your apps\u2014allowing anyone to work in their apps and automate their workflows without leaving the business communications platform.\u00a0<\/p>\n\n\n\n

How, exactly, can this type of chatbot help you and your colleagues? We\u2019ll explain by reviewing 7 common, wide-ranging Slack automations. <\/p>\n\n\n\n

Related: <\/em>How to automate various parts of the employee experience<\/em><\/a> <\/em><\/p>\n\n\n\n

1. Gain a wealth of qualified job candidates <\/strong><\/h2>\n\n\n\n

It\u2019s well documented<\/a> that employee referrals tend to drive more desirable results than non-referrals, whether it\u2019s measured by job performance or employee retention. <\/p>\n\n\n\n

To double down on acquiring this type of candidate, you can use a Slack automation that allows employees to easily uncover new job openings and submit referrals for any position. <\/p>\n\n\n\n

Here\u2019s how it can work:<\/p>\n\n\n

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\"A<\/figure>\n<\/div>\n\n\n
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  1. Once a new job gets created in a recruiting app like Greenhouse<\/a>, the workflow gets triggered.\u00a0<\/li>\n\n\n\n
  2. An enterprise chatbot posts the job in a specific Slack channel (e.g., #newjobs), which includes a link to the job description on your site.<\/li>\n\n\n\n
  3. If and when an employee has a referral for a specific position, they can add them directly in Slack (the chatbot will prompt the employee to fill out all of the required fields).<\/li>\n\n\n\n
  4. Once submitted, the referral appears in the recruiting app, where the recruiters and the hiring manager can view it. The chatbot can also message a specific recruiting channel or an individual in Slack the moment the referral comes in.<\/li>\n<\/ol>\n\n\n\n

    Related: A guide on application tracking system (ATS) integration<\/a><\/em><\/p>\n\n\n\n

    2. Answer your employees\u2019 questions in real time<\/strong><\/h2>\n\n\n\n

    No matter the department an employee works in or how long they\u2019ve been at your organization, they\u2019ll routinely run into questions they need answered, quickly.<\/p>\n\n\n\n

    To help employees uncover the answers they need, when they need them, you can use the following Slack automation:<\/p>\n\n\n\n

    \nhttps:\/\/www.youtube.com\/watch?v=y2F39W434Mk&t=57s\n<\/div><\/figure>\n\n\n\n
      \n
    1. An employee opens a modal in Slack that allows them to type in the specific issue or question they have as well as select the category it falls under.<\/li>\n\n\n\n
    2. Once submitted, the chatbot makes an API call\u2014with the submitted search filters\u2014to a tool that hosts internal knowledge base articles (e.g., Zendesk<\/a>).\u00a0<\/li>\n\n\n\n
    3. The tool returns the most relevant articles, which the chatbot displays in the modal in real time.<\/li>\n\n\n\n
    4. The employee can click on one of the articles to read it in its entirety, and even share it with a specific channel without leaving the modal.<\/li>\n<\/ol>\n\n\n\n

      Related: <\/em>3 service desk automations that can satisfy employees and boost their productivity <\/em><\/a>  <\/strong><\/p>\n\n\n\n

      3. Supercharge your deal desk by fast-tracking approvals  <\/strong><\/h2>\n\n\n\n

       As sales reps navigate their sales cycles, they\u2019ll inevitably need different kinds of approvals. <\/p>\n\n\n\n

      Their manager might need to review and approve a quote; their colleagues in legal might need to look over the prospect\u2019s proposed red lines; their colleagues in finance might need to provide input on the payment terms a prospect wants\u2014and so on.<\/p>\n\n\n\n

      To help your sales reps get any approval quickly and to give their colleagues a convenient way to review and accept (or reject) any request, you can turn to automation.\u00a0<\/p>\n\n\n\n

      Here\u2019s how it can work in the context of seeking approval for specific redlines in a contract:<\/p>\n\n\n\n

      \n