{"id":1473,"date":"2020-06-08T19:45:00","date_gmt":"2020-06-08T23:45:00","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/how-broadcom-automates-employee-onboarding\/"},"modified":"2026-09-30T07:45:52","modified_gmt":"2026-09-30T11:45:52","slug":"how-broadcom-automates-employee-onboarding","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/how-broadcom-automates-employee-onboarding\/","title":{"rendered":"How Broadcom Automates Employee Onboarding"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Mergers and acquisitions can be extremely difficult because of all of the moving parts. Companies have to account for new employees, security measures, technology, and pressure on their IT teams, among many other hurdles.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a <a href=\"https:\/\/www.okta.com\/resources\/oktane-content\/2020\/cloud-access\/\" target=\"_blank\" rel=\"noreferrer noopener\">recent webinar<\/a> hosted by <a href=\"https:\/\/www.okta.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Okta<\/a>, <a href=\"https:\/\/www.linkedin.com\/in\/neerajm\/\" target=\"_blank\" rel=\"noreferrer noopener\">Neeraj Malhotra<\/a>, Global IT Senior Manager at <a href=\"https:\/\/www.broadcom.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Broadcom<\/a>, discussed his organization&#8217;s hurdles, including finding a scalable way to email thousands of new employees\u2019 login credentials. Malhotra shares how Broadcom was able to automate that process by utilizing Okta and <a href=\"http:\/\/www.workato.com\" target=\"_blank\" rel=\"noreferrer noopener\">Workato<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Related: <a href=\"https:\/\/blog2workato.wpengine.com\/it-automation-guide\/#3\" target=\"_blank\" rel=\"noreferrer noopener\">Examples of automating employee onboarding and off-boarding<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Manual Burden of Mergers and Acquisitions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Broadcom has grown and innovated with a series of Mergers and Acquisitions. This means many new employees join the company at one time and all need credentials quickly. This process is important because it\u2019s one of the first experiences the new employee has with the company. Malhotra and the other webinar presenters all emphasized the importance of employee experience, especially making sure your employees are ready to go on day one.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Malhotra explained that you can manually get employees their credentials by creating a spreadsheet, provisioning services, accounts and credentials, and then sending those credentials with a bulk email service. Using this method, your team could easily email say, 20 new employees their login credentials, but what about thousands of new employees? It\u2019s clear that this manual task could be better scaled with automation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Broadcom automates Employee Onboarding with Workato&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now, Broadcom uses an API connection to Okta via Workato. Workato monitors for when a new user is created and activated in Okta. When this lifecycle event happens, Workato automatically populates Broadcom\u2019s user repository where it stores the credentials for that user.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Related: <a href=\"https:\/\/blog2workato.wpengine.com\/onboarding-automation-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">The ultimate guide to onboarding automation<\/a><\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Making Email Distribution Easy&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The information from the user repository is then put into a state where Broadcom\u2019s management team can easily trigger and send the credential email. Broadcom built an interface that their directors can go into, pick the list they want, and simply press \u201cSend Welcome Email.\u201d That welcome, of course includes the credentials their new employees will need to sign into Okta and set up their accounts.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Accounting for geography&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You may be wondering why Broadcom\u2019s directors would have to select a specific list. Malhotra explains that M&amp;As are usually global. That means that you will be delivering to different time zones. \u201cYou don\u2019t want to send a credential email, let\u2019s say at midnight to someone in Germany,\u201d said Malhotra. He went on to explain that for a great employee experience, you generally want the email to be at the top of your employee\u2019s inbox when they wake up in the morning and sign into their email.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To create this experience, Broadcom used Workato to build lists based on geographical locations and time zones. That way, when directors get the okay, they can easily go into the interface, select the correct location, and send the credential email. Workato is in the background pulling the list for the selected country and distributing the email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Related: <a href=\"https:\/\/blog2workato.wpengine.com\/virtual-onboarding-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to get new hires who work remotely up to speed<\/a><\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Automation Reduces Friction for IT and the End User<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Malhotra explained that in order to enable this type of functionality, API access is needed. So, are event logs and triggers to go off of, in addition to efficient provisioning services that don&#8217;t need manual intervention. Having these things working together is critical to reducing friction for not only your IT team, but also your end users.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An M&amp;A can be a large change for your new employees as well, and you\u2019ll want to give them the best experience and enablement right from the start.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>See how Workato can help you with provisioning and employee experience:&nbsp;<a href=\"https:\/\/www.workato.com\/users\/request_demo?utm_source=blog\"><span style=\"text-decoration: underline;\">Request a demo&gt;<\/span><\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mergers and acquisitions can be extremely difficult because of all of the moving parts. Companies have to account for new employees, security measures, technology, and pressure on their IT teams, among many other hurdles.&nbsp; In a recent webinar hosted by Okta, Neeraj Malhotra, Global IT Senior Manager at Broadcom, discussed his organization&#8217;s hurdles, including finding [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":12040,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31,32],"tags":[],"class_list":["post-1473","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automation-integration","category-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Broadcom Automates Employee Onboarding - Workato<\/title>\n<meta name=\"description\" content=\"Learn how Broadcom was able to use automation to email thousands of new employees their login credentials after mergers and acquisitions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2workato.wpengine.com\/how-broadcom-automates-employee-onboarding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Broadcom Automates Employee Onboarding - 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