{"id":1107,"date":"2018-01-25T14:00:08","date_gmt":"2018-01-25T19:00:08","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/puppet-integration-ownership\/"},"modified":"2026-09-29T06:41:12","modified_gmt":"2026-09-29T10:41:12","slug":"puppet-integration-ownership","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/","title":{"rendered":"How Puppet Democratized Integration Ownership with Workato"},"content":{"rendered":"<p><a href=\"https:\/\/puppet.com\/\">Puppet<\/a> is a configuration automation software company with offices in 8 cities around the world. With a user base of more than 40,000 companies\u2014including more than 75% of the Fortune 100\u2014it sets the standard for configuration and software lifecycle management. Its products allow users to use a central server to control what\u2019s installed, when it\u2019s installed, and how it\u2019s configured on thousands of other servers.<\/p>\n<p>As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient. This makes integration and agile automations important across the company. Every department has systems and business processes that need to be optimized, and Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own automated workflows. This includes a Salesforce Administrator, Marketo Administrator, and Business Systems Analyst at Puppet who all participate in creating their own <a href=\"https:\/\/www.workato.com\/integrations\/salesforce\">integrations in Workato<\/a> without working with developers.<\/p>\n<p>With Workato, Puppet can:<\/p>\n<ul>\n<li>Sync engineer&#8217;s Salesforce schedules with their personal Google Calendars<\/li>\n<li>Standardize data between Salesforce and Marketo without APEX code<\/li>\n<li>Use in-house developer resources more efficiently and deliver itnegrations to business teams more quickly<\/li>\n<li>Scale company processes as the business grows.<\/li>\n<\/ul>\n<h3>John the Salesforce Admin: Scheduling Professional Services in a Unified Environment<\/h3>\n<p>As a software company, Puppet relies on professional engineers to deliver services at client sites. Some of these engineers are full-time Puppet employees; others are outside contractors. Regardless of their title, these engineers rely on transparent, accessible scheduling to let them know when they need to visit clients or work on projects.<\/p>\n<p>Puppet uses a Professional Services Automation (PSA) tool to create these schedules in a <a href=\"https:\/\/www.workato.com\/integrations\/salesforce?utm_source=blog\">Salesforce<\/a> event format. But most engineers don\u2019t use Salesforce frequently, making it inconvenient to check their schedules inside the app. Additionally, the Salesforce events didn\u2019t offer all of the functionality that Puppet wanted in a scheduling tool.<\/p>\n<p>John Athitakis, a Salesforce administrator at the company, knew he needed to find a way to integrate the PSA tool with the engineers\u2019 <a href=\"https:\/\/www.workato.com\/integrations\/google-calendar?utm_source=blog\">Google Calendars<\/a>. \u201cWe wanted to create a unified reality for them,\u201d he says. Athitakis explains that, while there are many plug-ins available to sync Google Calendar to Salesforce, there aren\u2019t many tools for syncing events in the opposite direction. \u201cGoing the other way is tricky. The tools have all sorts of limitations,\u201d he continues.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7710 size-full\" src=\"https:\/\/www.workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/Untitled-design-32.png\" alt=\"\" width=\"1200\" height=\"800\" \/><\/p>\n<p>In his search for a solution, someone recommended <a href=\"https:\/\/www.workato.com\/?utm_source=blog\">Workato<\/a>. Athitakis soon decided to experiment with the platform as a potential solution. \u201cThe support team was very informative and helpful; they helped me write my first recipe,\u201d he recalled. \u201cThey walked me through how Workato works with the Google API and how I could set up the automation.\u201d The project took about two weeks to complete, he says, including the time it took for him to master the Workato platform.<\/p>\n<p>The end result? An elegant, straightforward integration that seamlessly syncs <a href=\"https:\/\/www.workato.com\/integrations\/salesforce\">Salesforce events<\/a> to engineers\u2019 calendars. \u201cWe produced an automation that works incredibly well,\u201d says Athitakis. \u201cAnd it doesn\u2019t require APEX code, which would have had lots of limitations and would have taken 4x the amount of time.\u201d In addition to bypassing the hurdle of creating custom APEX code from scratch, he appreciates how simple it is to build truly agile automations. \u201cWe\u2019ve made a few edits to account for time off and other scenarios,\u201d he says, \u201cand maintaining it has been a dream.\u201d Those same changes, he adds, would have taken a week to create with APEX. \u201cWith Workato, I did it in an afternoon. The proof is in the pudding.\u201d<\/p>\n<h3>Grant the Marketo Administrator: Standardizing Lead Data in Marketo<\/h3>\n<p>Connecting Salesforce and Google Calendar was just the first step in Puppet\u2019s adoption of Workato. \u201cAfter John discovered Workato, we soon realized that Workato could help us solve other problems and inefficiencies,\u201d explains Grant Booth, a Marketo Administrator at Puppet.<\/p>\n<p>One such scenario is a problem many marketers are deeply familiar with. Puppet uses <a href=\"https:\/\/www.workato.com\/integrations\/marketo?utm_source=blog\">Marketo<\/a> as their marketing automation tool, but leads come from many different sources. In order for the marketing team to have useable lead information, all inputs must be standardized so that their Marketo leads are consistent. \u201cWhen a new lead comes into our database, we want to make sure that fields like the country, state, and industry are all consistent,\u201d Booth says.<\/p>\n<p>But leads frequently write their information in different formats. \u201cFor example, one person might write their state\u2019s entire name out in a form, but we might use state abbreviations internally,\u201d he continues. \u201cIt\u2019s crucial to normalize that data.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7711 size-full\" src=\"https:\/\/www.workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/Untitled-design-33.png\" alt=\"\" width=\"1200\" height=\"800\" \/><\/p>\n<p>Using the Workato platform, Booth created a workflow that automatically massages data into the correct format. When a new lead is created in Marketo, it triggers a webhook to Workato. Then Workato checks the data value against a variety of lookup tables. It reassigns a value if the original value is incorrect, and then the massaged data is synced back to Marketo.<\/p>\n<p>The value of using Workato as a solution was immediately clear to Booth. \u201cTo approximate this workflow without using lookup tables, we\u2019d have to build a lot of \u2018if-then\u2019 logical steps in Marketo Flow Choices,\u201d he says. But that solution isn\u2019t easily scalable to handle 200+ country options or countless postal codes. It would also increase the wait time between syncs. \u201cTo just be able to upload an input and instantly get an output back was really helpful for simplifying the process,\u201d Booth continues. Now, the marketing team can get leads into Marketo and Salesforce much more quickly with agile automations, which means a leaner, more effective marketing funnel overall.<\/p>\n<p>The implementation, he adds, was extraordinarily quick. \u201cOnce I wrote my first recipe, it became much easier. The biggest learning curve was mastering Workato\u2019s syntax, and even that took me very little time.\u201d And that fast implementation has proven invaluable as Puppet continues to grow. \u201cBeing able to set up agile automations\u2014without any developers or programmatic knowledge\u2014is very important to advancing projects quickly,\u201d says Booth.<span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<h3>Kyoko the Business Systems Analyst: Seamlessly Moving New Leads Into Zendesk for Better Customer Care<\/h3>\n<p>Puppet has also expanded its use of Workato to its customer support processes. As a software tool, Puppet\u2019s products are offered through the AWS marketplace. Every support signup must be created in Salesforce (their CRM) as a contact and in <a href=\"https:\/\/www.workato.com\/integrations\/zendesk?utm_source=blog\">Zendesk<\/a> (their Customer Support app).<\/p>\n<p>Puppet uses a custom internal app to move contact data into Salesforce. From there, however, contact information must be mapped to Zendesk\u2019s nomenclature. Instead of accounts and contacts, for example, Zendesk uses organizations and users. That\u2019s a lot of mapping to do manually!<\/p>\n<p>Initially, Puppet staff considered building a custom integration to move the information. But Kyoko Zuch, a Senior Business Systems Analyst at the company, explains it just wasn\u2019t a realistic solution. \u201cLike any company, we have limited development resources. To be in compliance, we needed an automation tool,\u201d she says. \u201cUltimately, the key was speed. We needed to get this built out quickly, with minimal drain on our developers.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7713 size-full\" src=\"https:\/\/www.workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/Untitled-design-34.png\" alt=\"\" width=\"1200\" height=\"800\" \/><\/p>\n<p>Puppet happily uses Zendesk\u2019s native Salesforce integration, but Zuch needed to trigger the sync from Salesforce to Zendesk with an API update instead of with UI actions like manually checking a box. With Workato, Zuch created an automated workflow that moves Salesforce contacts into Zendesk in real time. Whenever a new Salesforce account or contact is created by API, Workato automatically pushes the lead\u2019s information into Zendesk to create organizations and users.<\/p>\n<p>\u201cWe definitely saw immediate results,\u201d Zuch says about adopting Workato.<\/p>\n<p>Zuch also created and implemented the workflow in much less time than it would have taken if she\u2019d gone through the development team. \u201cAs a growing company with so many initiatives, having Workato as an option [for building agile automations] is a great advantage,\u201d she continues. <b>\u201c<\/b>It enables non-technical staff to create integrations, rather than waiting for developers who are already burdened with a backload of projects.\u201d<\/p>\n<h3>Real Time Data Syncing Across All Departments<\/h3>\n<p>One great benefit of adopting Workato has been reducing the manual data entry or bulk uploads required by many business processes. For example, the marketing team used Workato to integrate Marketo and <a href=\"https:\/\/www.workato.com\/integrations\/eventbrite?utm_source=blog\">Eventbrite<\/a>. \u201cIt truly saved us a few hours every week, because before the integration we had to bulk list upload every week,\u201d comments Booth. Similarly, Puppet used Workato to sync Salesforce data with <a href=\"https:\/\/www.workato.com\/integrations\/intacct?utm_source=blog\">Intacct<\/a> and <a href=\"https:\/\/www.workato.com\/integrations\/concur?utm_source=blog\">Concur<\/a>. \u201cThe master data is housed in Salesforce,\u201d explains Zuch. \u201cWithout Workato, putting it into Intacct and Concur it would require a lot of manual updates!\u201d<\/p>\n<h3>Enabling Lines-of-Business Users to Create Agile Automations<\/h3>\n<p>Regardless of which department requires it, Workato has allowed the Puppet BizApp team to scale their processes as the business grows. \u201cThe greatest ROI is simply being able to automate more processes that were previously done manually,\u201d says Booth. \u201cI really enjoyed creating the right combination of formulas and logic to get the arrangement of data I was looking for. Learning to use Workato brought out my inner \u2018marketing technologist geek\u2019 and made me feel more empowered in my job.\u201d<\/p>\n<p>Athitakis echoes this sentiment. \u201cWorkato has saved hours of my time,\u201d he comments. \u201cIt would also cost a lot more if we had to continually ask developers to build integrations for us.\u201d<\/p>\n<p>He also appreciates that Workato allows even non-technical users to troubleshoot integrations with ease. \u201cAny time there was an error, I could just go through the Workato logs and see what was wrong. Its error-handling is among the best I\u2019ve ever used of all the tools I\u2019ve encountered.\u201d<\/p>\n<p>Booth agrees, saying that Workato\u2019s elegant error handling allows him to get jobs back up and running as quickly as possible. \u201cI can just look at the failed job, look at the JSON object, see what I need to change, and then re-run the job.\u201d<\/p>\n<p>On an organizational level, Workato plays a big role in getting projects completed on time. \u201cFor any initiative, what\u2019s truly important is making the project timeline,\u201d explains Zuch. \u201cWith Workato, we can meet project deadlines more easily.\u201d<\/p>\n<h3><i>Ready to bring agile, intelligent automation to your business?\u00a0<\/i><\/h3>\n\n\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-background has-vivid-green-cyan-background-color\" href=\"https:\/\/www.workato.com\/users\/request_demo\/?utm_source=blog\">Schedule a Demo<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Puppet is a configuration automation software company with offices in 8 cities around the world. With a user base of more than 40,000 companies\u2014including more than 75% of the Fortune 100\u2014it sets the standard for configuration and software lifecycle management. Its products allow users to use a central server to control what\u2019s installed, when it\u2019s [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":11854,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31,34],"tags":[],"class_list":["post-1107","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automation-integration","category-customer-stories"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Puppet Democratized Integration Ownership with Workato - Workato<\/title>\n<meta name=\"description\" content=\"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Puppet Democratized Integration Ownership with Workato - Workato\" \/>\n<meta property=\"og:description\" content=\"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/\" \/>\n<meta property=\"og:site_name\" content=\"Workato\" \/>\n<meta property=\"article:published_time\" content=\"2018-01-25T19:00:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-29T10:41:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/40Linenhall4.png\" \/>\n\t<meta property=\"og:image:width\" content=\"784\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Hannah Herman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hannah Herman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/\"},\"author\":{\"name\":\"Hannah Herman\",\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#\\\/schema\\\/person\\\/21509be71e95dc9db41972470c77cb8b\"},\"headline\":\"How Puppet Democratized Integration Ownership with Workato\",\"datePublished\":\"2018-01-25T19:00:08+00:00\",\"dateModified\":\"2026-09-29T10:41:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/\"},\"wordCount\":1697,\"image\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/40Linenhall4.png\",\"articleSection\":[\"Automation &amp; Integration\",\"Customer Stories\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/\",\"url\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/\",\"name\":\"How Puppet Democratized Integration Ownership with Workato - Workato\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/40Linenhall4.png\",\"datePublished\":\"2018-01-25T19:00:08+00:00\",\"dateModified\":\"2026-09-29T10:41:12+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#\\\/schema\\\/person\\\/21509be71e95dc9db41972470c77cb8b\"},\"description\":\"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/40Linenhall4.png\",\"contentUrl\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/40Linenhall4.png\",\"width\":784,\"height\":400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/puppet-integration-ownership\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How Puppet Democratized Integration Ownership with Workato\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#website\",\"url\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/\",\"name\":\"Workato\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.workato.com\\\/the-connector\\\/#\\\/schema\\\/person\\\/21509be71e95dc9db41972470c77cb8b\",\"name\":\"Hannah Herman\",\"url\":\"https:\\\/\\\/blog2workato.wpengine.com\\\/author\\\/hannahherman\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How Puppet Democratized Integration Ownership with Workato - Workato","description":"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/","og_locale":"en_US","og_type":"article","og_title":"How Puppet Democratized Integration Ownership with Workato - Workato","og_description":"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.","og_url":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/","og_site_name":"Workato","article_published_time":"2018-01-25T19:00:08+00:00","article_modified_time":"2026-09-29T10:41:12+00:00","og_image":[{"width":784,"height":400,"url":"https:\/\/workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/40Linenhall4.png","type":"image\/png"}],"author":"Hannah Herman","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Hannah Herman","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#article","isPartOf":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/"},"author":{"name":"Hannah Herman","@id":"https:\/\/www.workato.com\/the-connector\/#\/schema\/person\/21509be71e95dc9db41972470c77cb8b"},"headline":"How Puppet Democratized Integration Ownership with Workato","datePublished":"2018-01-25T19:00:08+00:00","dateModified":"2026-09-29T10:41:12+00:00","mainEntityOfPage":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/"},"wordCount":1697,"image":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/40Linenhall4.png","articleSection":["Automation &amp; Integration","Customer Stories"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/","url":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/","name":"How Puppet Democratized Integration Ownership with Workato - Workato","isPartOf":{"@id":"https:\/\/www.workato.com\/the-connector\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#primaryimage"},"image":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/40Linenhall4.png","datePublished":"2018-01-25T19:00:08+00:00","dateModified":"2026-09-29T10:41:12+00:00","author":{"@id":"https:\/\/www.workato.com\/the-connector\/#\/schema\/person\/21509be71e95dc9db41972470c77cb8b"},"description":"As a rapidly growing organization, Puppet continually seeks ways to refine its internal processes and make them more efficient.Workato allows Puppet\u2019s Business Applications (BizApp) team to take ownership of their own agile automations.","breadcrumb":{"@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#primaryimage","url":"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/40Linenhall4.png","contentUrl":"https:\/\/blog2workato.wpengine.com\/wp-content\/uploads\/2026\/09\/40Linenhall4.png","width":784,"height":400},{"@type":"BreadcrumbList","@id":"https:\/\/blog2workato.wpengine.com\/puppet-integration-ownership\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog2workato.wpengine.com\/"},{"@type":"ListItem","position":2,"name":"How Puppet Democratized Integration Ownership with Workato"}]},{"@type":"WebSite","@id":"https:\/\/www.workato.com\/the-connector\/#website","url":"https:\/\/www.workato.com\/the-connector\/","name":"Workato","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.workato.com\/the-connector\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.workato.com\/the-connector\/#\/schema\/person\/21509be71e95dc9db41972470c77cb8b","name":"Hannah Herman","url":"https:\/\/blog2workato.wpengine.com\/author\/hannahherman\/"}]}},"_links":{"self":[{"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/posts\/1107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":3,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/posts\/1107\/revisions"}],"predecessor-version":[{"id":6365,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/posts\/1107\/revisions\/6365"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/media\/11854"}],"wp:attachment":[{"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/media?parent=1107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/categories?post=1107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog2workato.wpengine.com\/wp-json\/wp\/v2\/tags?post=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}