{"id":1093,"date":"2017-12-27T15:57:13","date_gmt":"2017-12-27T20:57:13","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/popular-blog-posts-digital-transformation\/"},"modified":"2026-09-29T06:40:56","modified_gmt":"2026-09-29T10:40:56","slug":"popular-blog-posts-digital-transformation","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/popular-blog-posts-digital-transformation\/","title":{"rendered":"Year in Review: Our 20 Most Popular Blog Posts of 2017"},"content":{"rendered":"\nIt\u2019s mid-December, which means one thing: 2017 is coming to a close. If you\u2019re like us, you probably can\u2019t believe the year went by so quickly. For a lot of people, this season is a time to reflect on the past twelve months and plan for the next. And we\u2019re no different; as the new year approaches, we wanted to take a look back at our most popular blog posts of 2017.\n\nThis year was a big one – Workato experienced some incredible growth (including investments from Storm Ventures<\/a> and the two leading SaaS companies, Salesforce and Workday) and The Connector was no exception. We got a new look, launched our awesomely curated newsletter re:blog<\/a>, and we published 103 articles on our favorite topics: digital transformation, intelligent automation, and productivity. If your New Year\u2019s resolution involves any of the previously mentioned items, read on!\n\nRelated: 5 top-notch Slack integrations<\/a><\/em>\n

Workflow Hacks and Integrations<\/h2>\n

6 Ways to Use Zendesk with Slack for Better Customer Service<\/b><\/a><\/h3>\nSmart notifications and the ability to access information from Zendesk without leaving your chat console can revolutionize both your office communications and the customer service team\u2019s capabilities. Here are some of the coolest use cases and features you can utilize thanks to Workbot for Slack \u2013 a chatbot that not only talks to you\u00a0but can also pull information and perform actions across all of your applications.\n

How We Created a Deal Desk in Slack to Give Sales More Time to Sell<\/b><\/a><\/h3>\nSales reps are busy selling and rarely keep their deals updated beyond the big stuff, like a new lead coming in and when the lead is closed. That means all the intermediary information which is critical to projecting how the company will perform in the coming months or quarters is poor. To fix this problem, we created a Deal Desk right inside Slack.\n\nhttp:\/https:\/\/www.youtube.com\/watch?v=AfY9Cfrprb4<\/a>\n

10 Questions to Ask Yourself Before Creating an Industry Survey<\/b><\/a><\/h3>\nTraditionally, research and consulting firms like Gartner and Forrester created industry surveys. But today, lots of SaaS companies do their own surveys as well, because they can be such a valuable tool. If you\u2019re not a professional research analyst or statistician, though, creating a solid survey can seem insurmountably challenging. Thanks to tools like SurveyMonkey, implementation is a lot easier. But before you open an app and start writing survey questions, ask yourself these ten questions.\n

The Top 5 Integrations to Streamline Your Accounting Workflows<\/b><\/a><\/h3>\nIf your business is tech-savvy, you might already use apps like QuickBooks, NetSuite, or Intacct to help save time on your accounting. But using them in isolation undermines your overall productivity potential. By connecting them with other apps, such as your CRM or chat platform, you can do so much more with your data! We\u2019ve rounded up the top five accounting integrations that have worked wonders for us and our customers.\n

6 Google Suite Integrations That Will Make Your Work Day Easier<\/b><\/a><\/h3>\nGoogle Suite\u2019s cloud-based model makes it simple to get work done wherever you are. But G Suite is most powerful when it\u2019s connected to your other apps; Google Suite integration can make your workflows more efficient and effective. Here are six real-life integration use cases that will inspire you to revolutionize the way you use G Suite!\n

Make Slack Your ServiceNow Work Console with Workbot<\/b><\/a><\/h3>\nProviding good customer service is difficult when you don\u2019t have access to the most up-to-date information. By integrating ServiceNow with a chat app like Slack, you can decrease the time it takes to address issues. This post examines eight recipes to integrate ServiceNow with Workbot for Slack. (Hungry for more ServiceNow work hacks? Check out Part 1<\/a> and Part 2<\/a> of the series.)\n

6 Bots for Slack You Need in Your Life<\/b><\/a><\/h3>\nBots of all kinds are popping up for use in the chat app Slack. Some feature incredibly silly capabilities, but others will revolutionize your business workflow. They\u2019ve been taking over the news in the tech space and are of increasing interest to business users. If you\u2019re overwhelmed with the sheer selection of Slackbots available, this post is a great place to start. (And if you love this list, be sure to check out Part 2<\/a>!)\n

Featured Video Content: WorkatoJam<\/h3>\n