{"id":1082,"date":"2017-11-28T17:58:30","date_gmt":"2017-11-28T22:58:30","guid":{"rendered":"https:\/\/blog2wrkdev.wpenginepowered.com\/skills-fourth-industrial-revolution\/"},"modified":"2026-09-29T06:40:34","modified_gmt":"2026-09-29T10:40:34","slug":"skills-fourth-industrial-revolution","status":"publish","type":"post","link":"https:\/\/blog2workato.wpengine.com\/skills-fourth-industrial-revolution\/","title":{"rendered":"What Skills Will Thrive in the Fourth Industrial Revolution?"},"content":{"rendered":"\nAccording to the World Economic Forum, we\u2019re now living in the Fourth Industrial Revolution. Not unlike the first three, the Fourth Industrial revolution is changing the way we work\u2014except instead of steam power or assembly-line manufacturing, the technological advancements are digital in nature. Many believe these new digital technologies will increase economic inequality and make many careers obsolete. After all, how can a person possibly compete with a more efficient, more reliable machine?\n\nThe answer is much more nuanced and distinctly less dystopian than one might initially think. Though technology is shaping the future of work, it\u2019s not eliminating the need for humans just yet. Instead, it\u2019s changing the skillset needed to participate in the labor force. Here\u2019s a breakdown of some common roles that may soon be obsolete\u2014and what skills will be at the forefront of the digital revolution.\n<h3>Automated: service jobs like fast-food cashiers and cab drivers<\/h3>\nIn 2016, McDonald\u2019s announced that it will install self-service kiosks ordering kiosks in every one of its US locations. And with self-driving cars (and hyperloops!) almost visible on the tech horizon, traditional taxi and Uber drivers alike may soon go the way of the dodo. Service roles represent a declining share of the labor force.\n<h3>Needed: UX design and digital maintenance<\/h3>\nIf you already take automated touch-screen ordering for granted, stop for a moment and think about all the behind-the-scenes work that goes into making the experience seamless. To create any given piece of technology\u2014whether the end user is the average consumer or a highly specialized professional like a doctor\u2014there are a million design questions that must be answered first. What is the user experience (UX) like? How does the technology present available options? Is it easy to navigate, even for first-time users? Is it easily fixable when it breaks or does it require specialized troubleshooting? Who will troubleshoot it? The architects of the Fourth Industrial Revolution, UX designers are a burgeoning profession. Somewhere between a developer and a traditional designer, they\u2019re responsible for making technology truly useful by making it useable.\n\n[bctt tweet=&#8221;UX designers are the architects of the Fourth Industrial Revolution.&#8221; username=&#8221;Workato&#8221;]\n\nSimilarly, an increase in tech means new careers centered around maintaining that tech. Even the digital can break: apps have bugs, touchscreens can shatter, and code is notoriously brittle. The skills required to solve digital problems continue to be in high demand.\n<h3>Automated: administrative tasks like data entry, scheduling, and accounting<\/h3>\nIn the brave new era of the Fourth Industrial Revolution, almost every company seeks digital transformation: a ground-up rebuilding of their business operations to be digital, rather than analog. Many businesses have already shifted to using cloud apps for their business processes, for example; from scheduling to taking dictation and beyond, there\u2019s likely an app for that. If you\u2019re even slightly tech-savvy, chances are you\u2019ve used consumerized software to file your taxes. You can even automatically move data between your apps, eliminating the need for a lot of manual data entry.\n<h3>Needed: application administration and integration management<\/h3>\nMany enterprise-grade apps are complex enough that they need dedicated administrators like <a href=\"https:\/\/blog2workato.wpengine.com\/digital-literacy-change-life\/\">Salesforce admins<\/a> to make everything run smoothly and get the most out of the tool. Similarly, adopting emerging technology like artificial intelligence (AI) has led to the creation of roles devoted to <a href=\"https:\/\/blog2workato.wpengine.com\/future-service-artificial-intelligence\/\">managing that technology<\/a>.\n\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5877\" src=\"https:\/\/www.workato.com\/the-connector\/wp-content\/uploads\/2026\/09\/Which-Skills-will-Thrive-in-the-4th-Industrial-Revolution-3.png\" alt=\"\" width=\"1000\" height=\"667\" \/>\n\nAnd as businesses adopt multiple apps, they must also cope with an unintended consequence: multiple \u201cplaces\u201d where tasks are accomplished or data is stored. To truly automate business processes, those apps need to be tied together through integration. Constructing automated workflows requires a skill set that combines logical reasoning with a thorough understanding of a business\u2019s unique needs. You also need proficiency in an integration platform like <a href=\"https:\/\/www.workato.com?utm_source=blog\">Workato<\/a> so you can actually implement those workflows. There\u2019s room for many jobs here: someone to build integrations on your platform, someone to oversee the automations that lines-of-business users create, and so on.\n<h3>Automated: certain white-collar tasks like document review and medical diagnostics<\/h3>\nIf you think white-collar professions are immune to the Fourth Industrial Revolution, you\u2019re not entirely correct. Automation will likely replace many lower-level white-collar workers like junior lawyers who have traditionally handled repetitive tasks like document review and legal research.\n\nBut automation won\u2019t just affect less senior employees; in an interview with the American Bar Association, attorney Britt Lorish posits that advancements such as AI can dramatically change entire subsets of legal practice like arbitration. \u201cThe concept of online dispute resolution (ODR) and eMediation is incredibly interesting, I think, as it could certainly revolutionize the amount of time and costs spent to resolve disputes,\u201d he says. \u201cAI being used in conjunction with this to retrieve relevant court decisions I find pretty fascinating.\u201d\n\nLikewise, researchers have also trained a neural net to diagnose melanoma, a form of skin cancer. Training a dermatologist to recognize melanoma is an arduous task; beyond attending med school, they will learn from each subsequent patient they evaluate. A high-ranking skin doctor might see 200,000 patients over their career, but a neural net can \u201csee\u201d (and learn from) <a href=\"https:\/\/www.newyorker.com\/magazine\/2017\/04\/03\/ai-versus-md\"><span style=\"font-weight: 400;\">130,000 cases in three months<\/span><\/a>.\n<h3>Needed: higher-order thinking, creativity, and empathy<\/h3>\nWhile AI is fairly advanced, it\u2019s not as smart as many think. Dennis R. Mortensen, founder and CEO of x.ai, explains that currently, AI is only good at functioning in limited contexts. \u201cIt\u2019s true that AI is getting better at tackling complex problems, but it\u2019s equally true that AI is still not very good at doing many of the things associated with human jobs,\u201d he says. \u201cAIs have gotten pretty good at a believable facsimile of humanity in tightly controlled situations\u2014like scheduling meetings. But a general-purpose AI that truly understands you and can respond with creativity and empathy, like the android Ava from <i>Ex Machina<\/i>? Not so much.&#8221;\n\nFrom a job skills perspective, workers should focus on developing skills that are still out of reach for AI. \u201cAI isn\u2019t very good at jobs that require creativity, empathy, critical thinking, leadership, artistic expression, and a whole host of other qualities we traditionally think of as \u2018human,\u2019\u201d Mortensen adds.\n\nFor example, while technology alleviates many rote medical tasks\u2014like examining a patient\u2019s skin, eliminating possible ailments, and making an accurate diagnosis\u2014it cannot provide what patients want most: empathy and explanation. What makes a good nurse, doctor, or lawyer? The ability to connect on a fundamentally human level is paramount. Machines cannot yet offer convincingly human reassurance. Almost equally important is the ability to communicate with clients or patients <i>why<\/i> something is happening. Geoffrey Hinton, a computer scientist at the University of Toronto, notes that even the most advanced AI cannot yet explain the cause of an ailment or problem. \u201cA deep-learning system doesn\u2019t have any explanatory power,\u201d he says.\n<h3>Welcoming the Fourth Industrial Revolutions and the Future of Work<\/h3>\nBox CEO Aaron Levie recently tweeted that \u201cAI can seem dystopian because it\u2019s easier to describe existing jobs disappearing than to imagine industries that never existed appearing.\u201d And he\u2019s right. Finding your way through the changing professional world can feel intimidating, especially for those who work in more traditional industries.\n\nBut the future of work is brimming with potential. The key to success? Finding opportunities to build your digital literacy. From learning to code to building a working integration, there are plenty of avenues to hone your tech skills without going back to school.\n<h3><i>Thoroughly prepare yourself for the Fourth Industrial Revolution by subscribing to our bi-weekly newsletter, re:blog. Tech news and the resources you need to digitally transform your business, straight to your inbox. <a href=\"https:\/\/blog2workato.wpengine.com\/subscribe\/?utm_source=blog\">Subscribe &gt; <\/a><\/i><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>According to the World Economic Forum, we\u2019re now living in the Fourth Industrial Revolution. Not unlike the first three, the Fourth Industrial revolution is changing the way we work\u2014except instead of steam power or assembly-line manufacturing, the technological advancements are digital in nature. Many believe these new digital technologies will increase economic inequality and make [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":11843,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[],"class_list":["post-1082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thought-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Skills Will Thrive in the Fourth Industrial Revolution? - Workato<\/title>\n<meta name=\"description\" content=\"Here\u2019s a breakdown of some common roles that may soon be obsolete\u2014and what skills will be at the forefront of the Fourth Industrial Revolution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2workato.wpengine.com\/skills-fourth-industrial-revolution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Skills Will Thrive in the Fourth Industrial Revolution? 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