WorkHack

Google Calendar’s SMS Notifications Are No More. Here’s an Easy Solution.

For the many people who relied on text message notifications to keep them on time and on track, this is a serious downer. But with a little integration magic, you don’t have to miss out on these han ...

Are Smart Assistants Really the Future of Work?

Forget AI and chatbots! Over the last year or two, a new business tech trend has emerged: voice. From Alexa to Siri, people everywhere are embracing smart assistants. In fact, 47.3 million adults in t ...

The Ultimate Guide to Staying Productive During a Conference

It’s September, which means Dreamforce is right around the corner. One of tech’s biggest conferences, this year’s event expects over 200,000 attendees! Regardless of your profession, conference ...

Providing Awesome Customer Service with Automation

We’ve said it before, and we’ll say it again: support teams are the unsung heroes of every business. Whether they’re offering in-person help or answering questions from afar, they’re the face ...

WorkHack: Make Surveys Work For You with Automatic Response Gathering

Surveys are integral for many businesses and nonprofits to gather feedback in order to improve, prevent customer churn, and create reports for the board or your CEO; yet it can become a tedious task t ...

WorkHack: How to use Dropbox to Integrate With Any App

Integration, a.k.a. making your cloud apps share information automatically, can be a tricky thing to set up. There are many DIY integration solutions that don’t use code, however most businesses wat ...

Workhack: Set Up Zendesk Ticket Threshold Notifications for Email & Slack

Whether you're a customer service rep, product manager, or CEO of an SMB you need to stay on top of any issues and keep your customers happy. Tags and custom fields can help organize your incoming t ...

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