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Billing
Self-service
Line of Business
Enterprise
Nonprofit
Base
$119 / month billed monthly
For individuals who are looking to automate their business workflows.
99119 / month
  • Connect with Base Apps
  • 3 Base App connections
  • 5,000 transactions
  • 1 Hour Quick Start Service
  • Forum and email support
Community
$0 / month billed monthly
For individuals looking to automate their personal tasks.
00 / always
  • Connect any app
  • 100 transactions/month
  • Forum support
Professional
$599 / month billed monthly
Best for teams to get started. Access to mid-market apps, like Marketo, Intacct, Salesforce Enterprise edition.
499599 / month
  • Connect Professional Apps
  • 2 Pro App connections. 3 Base App connections.
  • 30,000 transactions/month
  • 3 Hour Quick Start Service
  • Forum, Email, Live Chat
  • Monday - Friday 8am - 5pm, except holidays
Business
$1199 / month billed monthly
Best for businesses or departments that need to integrate larger business apps like Microsoft Dynamics, Netsuite, and more.
9991199 / month
  • Connect Business Apps
  • 2 Business or Pro App connections. 3 Base App connections.
  • 100,000 transactions
  • 5 Hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 24-hour response time
Business Plus
$2199 / month billed monthly
For businesses or departments in large companies looking to integrate Workday, Oracle, SAP, and more.
19992199 / month
  • Connect Business Plus Apps
  • 2 Business Plus, Business or Pro App connections. 3 Base App connections.
  • 250,000 transactions
  • 8 hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 12-hour response time
The Enterprise Platform Plan is designed for enterprises looking to design, monitor, and administer integrations and automations across their entire enterprise.
Starts at $5,000/month (billed annually)
It includes:
Connect to Enterprise Apps
  • Oracle, SAP, Netsuite Enterprise, Workday
Security and Governance capabilities, including
  • Configurable Team accounts with customizable roles, access controls, and audit logs of activity of accounts
  • End-to-end data encryption both at the storage and the network level
  • Enterprise Single Sign-On with SAML-based SSO, integration with Okta, Onelogin, Sailpoint, and Active Directory
  • SOC-2 compliance and audits
  • Configurable data retention policy
  • Administration and Governance console
  • Agile integration lifecycle management
Ability to extend the Workato platform with
  • Platform APIs
  • API gateways
  • Bot builder platform to build white-labelled cross-application bots
Scalability and Performance with
  • Batch / Bulk processing
  • Real-time integrations
  • High volume parallel processing
  • Guaranteed message delivery
Customer Support
  • Customizable Quick Start service
  • Dedicated account and customer success team
  • 24/7 live chat, email, phone support
  • 4 hour response time
Nonprofit Base
$89 / month billed monthly
For individuals who are looking to automate their business workflows.
6989 / month
  • Connect with Base Apps
  • 3 Base App connections
  • 5,000 transactions
  • 1 Hour Quick Start Service
  • Forum and email support
Nonprofit Professional
$419 / month billed monthly
Best for teams to get started. Access to mid-market apps, like Marketo, Intacct, Salesforce Enterprise edition.
349419 / month
  • Connect Professional Apps
  • 2 Pro App connections. 3 Base App connections.
  • 30,000 transactions/month
  • 3 Hour Quick Start Service
  • Forum, Email, Live Chat
  • Monday - Friday 8am - 5pm, except holidays
Nonprofit Business
$899 / month billed monthly
Best for businesses or departments that need to integrate larger business apps like Workday, Netsuite and Apttus.
699899 / month
  • Connect Business Apps
  • 2 Business or Pro App connections. 3 Base App connections.
  • 100,000 transactions
  • 5 Hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 24-hour response time
Customer support:
  • 3 Hour Quick Start Service
  • Forum, Email, Live Chat
  • Monday - Friday 8am - 5pm, except holidays
  • 5 Hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 24-hour response time
  • 8 hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 12-hour response time
  • 3 Hour Quick Start Service
  • Forum, Email, Live Chat
  • Monday - Friday 8am - 5pm, except holidays
  • 5 Hour Quick Start Service
  • Forum, Email, Live Chat, Phone
  • Monday - Friday, 24 hours a day, except holidays. 24-hour response time
  • Customizable Quick Start service
  • Dedicated account and customer success team
  • 24/7 live chat, email, phone support
  • 4 hour response time
Feature Comparison
Base
Professional
Business
Business Plus
Enterprise
Feature Comparison
Base
Professional
Business
Business Plus
Enterprise
Connectivity
App connectivity Connect Base Apps Connect Professional Apps Connect Business Apps Connect Business Plus Apps Connect Enterprise Apps
Number of active recipes Unlimited Unlimited Unlimited Unlimited Unlimited
Number of transactions 5,000 30,000 100,000 250,000 Unlimited
Number of connections 3 Base Apps 2 Professional Apps. 3 Base Apps. 2 Business or Professional Apps. 3 Base Apps 2 Business Plus, Business or Professional Apps. 3 Base Apps Configurable
HTTP / REST Connector
On-premise gateway Add-on: $250/month per on-premise app connected Add-on: $250/month per on-premise app connected Add-on: $250/month per on-premise app connected Add-on: $250/month per on-premise app connected
Features
Conditional Triggers
Pause / Resume recipes
Recipe organization
Time machine
Data transformation
Automatic data mapping
Data encryption
Duplicate detection
Job History with the Ability to Rerun Jobs 30 days 60 days 180 days 365 days Unlimited
Polling Interval 10 mins 5 mins 5 mins 5 mins 5 mins
Guaranteed Message Delivery
In-sequence Processing
Connector SDK
Private Recipes
Customizable Job Reports
Workbot
Recipe Operations Automation
Lookup Tables
Cross Referencing Foreign Keys
Human Workflows
Recipe Versioning
Fixed Workato IP Address
Callable Recipes
Report Builder
Batch / Bulk Processing
Real-time Integration
Team Accounts 1 team with pre-defined roles, access controls Multiple teams with configurable roles, access controls
Collaborator Accounts 5 accounts Configurable
Data Masking
Activity Audit Logs
SOC-2 Security with the ability to Audit
Configurable Data Retention Policy
Single Sign On: SAML-based SSO, Okta integration
Governance Console
High Volume Parallel Processing
Platform API
API Gateway
Bot Builder Platform with the ability to Whitelabel Workbot
Support
Quick Start Service 1 hour 3 hours 5 hours 8 hours Custom
Daily Expert Hour
Type Forum, email Forum, email, chat Phone, forum, email, chat Phone, forum, email, chat Dedicated account and customer service team
Hours 8am - 5pm Mon - Fri, except holidays 8am - 5pm Mon - Fri, except holidays 8am - 5pm Mon - Fri, except holidays with 24 hour response time 24 hrs Mon - Fri, except holidays with 12 hour response time 24/7 with 4 hour response time
Recipe Troubleshooting Up to 4 hours free per month Up to 8 hours free per month Up to 12 hours free per month Custom
Recipe Implementation Contact us Contact us Contact us Contact us

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Frequently Asked Questions

What are recipes?
Recipes are workflows that contain a set of steps that execute tasks across your multiple applications. Each recipe contains a 'trigger', which describes when the recipe starts, and a set of 'actions', steps that run after the trigger fires. When you start a recipe, data is moved automatically when the trigger event is detected and runs in the background until you manually stop the recipe. For example, when a new account is created in Salesforce [trigger], Check to see if the customer exists before creating/updating a corresponding customer in QuickBooks [actions].
Do you have any discounts for nonprofit organizations?
Yes! We offer discounted plans for nonprofit organizations. Click here to view nonprofit pricing.
What are transactions?
A transaction is a complete run of a recipe, including all the execution tasks. For example, if your recipe creates new customers in QuickBooks when there are new accounts in Salesforce, each complete run of that recipe would consume a single transaction. Recipes can be complex with many triggers and actions, or simple with fewer actions.
What is a connection?
A connection is when you have authenticated and connected an app on Workato. You can always find your list of connections by logging in to Workato and going to My Connections. Connections to Sandbox environments are not counted as connections from a pricing standpoint.
What is Workbot?
Workbot is a platform bot that lets you get work done across all your cloud apps, right from Slack. For more information and to install Workbot for Slack visit workbot.com.
What is Real-time integration?
Real-time integration is only available with cloud apps that support webhooks. For these apps, your triggers get processed whenever the event happens. For everything else, Workato polls for new information. The polling interval can be 5 or 10mins, depending on the plan you are on.
Are on-premise applications and databases supported?
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise applications, databases an on-premise gateway is required.
Can I get someone to help build integrations and workflows?
Definitely! We have an experienced team of experts that can help you with your recipes. Or, we can recommend you an implementation partners. Contact us to learn more.
What is your data retention policy?
The Workato Platform plan provides a way to define and configure your data retention policy. Job history, job reports, and ability to re-run jobs depends on the plan you have selected.
What is your uptime?
With Workato, you need not worry about uptime or latency issues. We have an average of 99.95%. Visit our status page to for the latest uptime and response time.
Can I use the HTTP connector to connect to an app you have a connector for, such as Workday or ServiceNow?
Where we have a Workato connector for an app such as Workday or ServiceNow, we require you to use our connector to integrate with those apps. Workato connectors handle a lot of the complexities and challenges for connecting with specific apps and ensure app integrations are easier to create, manage and support. We will not be able to support integrations with apps for which we have connectors, if you choose to connect with those apps directly using HTTP or other technology connectors. If our connector does not do what you need to do with an app, you can use the HTTP connector or SDK to address that gap.
What apps are included in Base Apps?
There are over 150 applications in Base apps. These are all the apps supported by Workato, except for the ones in Professional, Business and Enterprise. The list of Base Apps can be viewed here. Contact sales if you are interested in our Base plan.
What apps are included in Pro Apps?
Professional Apps include all the apps in the Base Apps, plus Intacct, Marketo, QuickBase Premier, ServiceNow Express, Steelbrick, Rootstock, ServiceMax, Secure FTP, Zendesk Pro Edition, and Salesforce Enterprise editions. Contact sales if you are interested in our Pro plan.
What apps are included in Enterprise Apps?
Enterprise Apps includes all the apps we support, including Base Apps, Pro Apps, Business Apps. Additionally it also supports Zendesk Enterprise Edition, QuickBase Platform, ServiceNow Enterprise, Salesforce Unlimited Edition. Contact sales if you are interested in our Enterprise plan.
Show more questions
“Workato is such a powerful tool to deploy then modify and expand over time. You can start out with one kind of recipe and, as other tools become relevant, you can just modify the recipes to connect further upstream or downstream.”
Julien Bassan | Sr. Manager, Partner Platform Program | Box

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