Integrate your Atlassian Stack

Atlassian provides tools geared towards making your business more agile - communicate better, release products faster, help your customers and internal employees resolve issues faster. Workato helps you maximize this by enabling you to integrate and automate tasks across your Atlassian product (JIRA, JIRA Service Desk, Bitbucket, Confluence) and across 1000+ apps.

The experts agree: Workato is changing the way we integrate business apps. Read the article from Constellation Research >

How Will You Automate Atlassian Products?

JIRA JIRA
CONFLUENCE CONFLUENCE
BITBUCKET BITBUCKET
JIRA SERVICE DESK JIRA SERVICE DESK
HIPCHAT HIPCHAT
Create seamless workflows between with JIRA cloud or JIRA on-premise apps and thousands of business apps including Salesforce, ServiceNow, Zendesk and more. Receive real-time updates into JIRA so that your teams can collaborate effortlessly.
360-degree view of ticket status
Incident and issue tracking
Automated human workflow processes
Get your support and engineering teams on the same page, always. Automate syncing of any fields, including custom fields, between Zendesk, Salesforce, ServiceNow and JIRA bi-directionally.
Connect Salesforce cases and incidents with JIRA and receive automated and complete updates on JIRA tickets back in Salesforce so your sales and engineering team always see the most current info in their apps.
Need an automated solution within JIRA that allows you to orchestrate workflows that require human interaction? Use Workato’s People Task feature to create workflows that involve different stakeholders in your company, for example in IT change management and SOX compliant processes.
Collaborate with your teams better by integrating Confluence with JIRA, JIRA Service Desk, Bitbucket, andor with 1000+ apps. Create seamless workflows between them so different teams can collaborate effortlessly.
Faster collaboration
Streamlined knowledge sharing
New employee onboarding
Automate the creation of Confluence spaces whenever you need documentation in your workflow.
Automatically create pages in Confluence when an epic or story is closed in JIRA to document your new product features or for your post-project reviews
Integrate Confluence and JIRA Service Desk with your HR system to automate your onboarding processes
Improve your engineering and Dev Ops efficiency by creating seamless workflows between Bitbucket, JIRA and thousands of other apps.
Automate DevOps
Streamlined knowledge sharing
Customized issue synchronization
Get better insights into your dev operations by automatically integrating closed Bitbucket issues with the corresponding JIRA issue (for example: a devops outage incident resolved) and creating a template instance in Confluence for post-incident review.
Improve engineering productivity by keeping JIRA, Bitbucket in sync and automatically documenting new product features in Confluence. Relevant data from the issue can also be pushed into the Confluence page automatically to get your team started quickly.
Create highly customized workflows to sync and update your JIRA and Bitbucket issues to adapt to your specific business needs. Workato integrations complement the existing integrations offered by Atlassian and allow you to incorporate multiple apps in a single workflow.
Supercharge your helpdesk and IT Operation processes by integrating JIRA Service Desk with Confluence, or with 1000+ apps. Improve business efficiency and delight your customers with streamlined workflows.
New employee onboarding
Automated knowledge base maintenance
Automated issue escalation
Create a set of new tasks in JIRA Service Desk for setting new hires with company assets, create customer accounts for them in the internal helpdesk, and create welcome pages in Confluence for new hires to introduce themselves to the company.
Automate the creation of needed support articles in Confluence when tickets are closed in JIRA Service Desk. This helps your team stay on top of maintaining the knowledge base to enable customer self-service and reduce the ticket volume for your customer care or IT Operations team
Issues can be automatically escalated to team managers or account managers via SMS, emails, or HipChat notifications when they meet certain critical conditions. Improve customer satisfaction by ensuring that issues are resolved timely.
Get relevant, actionable notifications from your apps in HipChat. Integrate HipChat with the apps you use everyday to automate your workflows.
Actionable, personalized notifications
Automate your workflows
Get actionable, personalized notifications from your apps. You can personalize these notifications so that you only the most relevant notifications.
Automatically notify an agent on HipChat to work on support articles when tickets are closed on JIRA Service Desk. This helps your team stay on top of maintaining the knowledge base to enable customer self-service and reduce the ticket volume for your customer care or IT Operations team.

Integrate IT Ops and Dev Ops with Workato

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  • BETTER BUSINESS EFFICIENCY

    Improve work productivity across the apps in the Atlassian stack or other cloud apps you use within your company by creating automated workflows between them. With seamless workflows, different teams can work together effortlessly.

  • FLEXIBLE WORKFLOWS

    Workato integrations complement the existing integrations between Bitbucket cloud and JIRA cloud and server applications. Include multiple apps in a single workflow, or create highly customized ones with conditions and branching logic to adapt to your specific business needs.

  • ENTERPRISE-GRADE PLATFORM FOR COMPLEX WORKFLOWS & AUTOMATIONS

    Create automations to streamline your work processes. You can create simple workflows in just a few clicks, or complex ones in a couple of hours. Our integration allows anyone to automate important business processes across the Atlassian stack and 1000+ apps.

  • FOCUS ON WHAT YOU DO BEST

    Experience the power of automation and integration with Workato. With automated workflows set up across your favorite apps, you can focus on building better features and leave integrations to us.
We are excited to have Workato deliver enterprise class, DIY automation capabilities to our users. By automating their software development, delivery and IT operations, users can accelerate delivery of powerful and targeted customer solutions.
Bryant Lee, Head of Product Partnerships and Integrations, Ecosystems at Atlassian
Integrate Your Atlassian Stack in Minutes.