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Customize your JIRA Service Desk and Zoho Mail integration with the following triggers and actions.

Triggers

When this happens…

JIRA Service Desk
  • New customer request
    New customer request in Jira Service Desk
  • Any other trigger you can think up

Zoho Mail
  • New mail
    New mail in Zoho Mail
  • New mail in folder
    New mail in selected folder in Zoho Mail
  • New mail matching search
    New mail matching search in Zoho Mail
  • Any other trigger you can think up

Actions

Do this…

JIRA Service Desk
  • Custom action
    Custom action in JIRA Service Desk (Custom)
  • Create comment
    Create comment for issue in Jira Service Desk
  • Create customer
    Create customer in Jira Service Desk
  • Create customer request
    Create customer request in Jira Service Desk
  • Get comment by ID
    Get comment by ID in Jira Service Desk
  • Get issue in queue Batch
    Get issues in queue in Jira Service Desk
  • Get queues Batch
    Get queues in Jira Service Desk
  • List comments Batch
    Search comment in Jira Service Desk
  • Any other action you can think up

Zoho Mail
  • Create draft
    Create Draft in Zoho Mail
  • Create task
    Create New task in Zoho Mail
  • Send mail
    Send New mail in Zoho Mail
  • Any other action you can think up

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