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Customize your Rev Ops and Zendesk Sunshine integration with the following
triggers and actions.
Triggers
When this happens…
Rev Ops
- Account Change Event Real-timeTriggers when account created or updated in RevOps
- Deal Change Event Real-timeTriggers when deal created or updated in RevOps
Any other trigger you can think up
Zendesk Sunshine
- New organizationNew organization in Zendesk Sunshine
- New ticketNew ticket in Zendesk Sunshine
- New ticket Real-timeNew ticket in Zendesk Sunshine
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk Sunshine
- New/updated organizationNew/updated organization in Zendesk Sunshine
- New/updated ticketNew/updated ticket in Zendesk Sunshine
- New/updated ticket Real-timeNew/updated ticket in Zendesk Sunshine
- New/updated userNew/updated user in Zendesk Sunshine
Any other trigger you can think up
Actions
Do this…
Rev Ops
- Calculate Usage and CostCalculate usage and cost in RevOps
- Create AccountCreates and verifies payable accounts in RevOps
- Create InvoiceCreate an invoice in RevOps
- Create or Update UsageEventCreate or update usage event in RevOps
- Create PlanCreate plan in RevOps
- Delete AccountDelete account in RevOps
- Void InvoiceVoid an invoice in RevOps
- Get Account InstanceGet a account in RevOps
- Get Deal InstanceGet a deal in RevOps
- Get Invoice InstanceGet a invoice in RevOps
- Get List of AccountsGet a list of accounts in RevOps
- Get List of DealsGet a list of deals in RevOps
- Get List of InvoicesGet a list of invoices in RevOps
- Get List of PlansGet a list of plans in RevOps
- Get List of Usage EventsGet a list of usage events in RevOps
- Get Plan InstanceGet a plan in RevOps
- Get Usage Event InstanceGet a usage event in RevOps
- Send Invoice NotificationSend an invoice notification in RevOps
- Invoice PaymentCharge an invoice in RevOps
- Update AccountUpdate account in RevOps
- Update InvoiceCreate an invoice in RevOps
- Update PlanUpdate plan in RevOps
Any other action you can think up
Zendesk Sunshine
- Custom actionCustom action in Zendesk Sunshine (Custom)
- Create organization membershipCreate organization membership in Zendesk Sunshine
- Bulk update ticketsBulk update tickets in Zendesk Sunshine
- Create/update records BatchUpsert records in Zendesk Sunshine
- Solve ticketSolve ticket in Zendesk Sunshine
- Create custom object recordCreate custom object record in Zendesk Sunshine
- Create organizationCreate organization in Zendesk Sunshine
- Create relationship recordCreate relationship record in Zendesk Sunshine
- Create ticketCreate ticket in Zendesk Sunshine
- Upload attachmentUpload attachment to Zendesk Sunshine
- Create userCreate user in Zendesk Sunshine
- Delete custom object record by IDDelete custom object record in Zendesk Sunshine
- Delete relationship record by IDDelete relationship record in Zendesk Sunshine
- Delete ticketDelete ticket in Zendesk Sunshine
- Get custom object record by IDGet custom object record in Zendesk Sunshine
- Get organization details by IDGet organization details in Zendesk Sunshine
- Get organizations by external IDs BatchGet organizations in Zendesk Sunshine
- Get relationship record(s) BatchGet relationship record(s) in Zendesk Sunshine
- Get ticket details by IDGet ticket details in Zendesk Sunshine
- Get comments for ticket BatchGet comments for a ticket in Zendesk Sunshine
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk Sunshine
- Get user details by IDGet user details in Zendesk Sunshine
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk Sunshine
- List user identities BatchGet user identity details in Zendesk Sunshine
- Get group by nameGet group by name group in Zendesk Sunshine
- Search organization member BatchSearch for a organization member in Zendesk Sunshine
- Search organizations BatchSearch for organizations in Zendesk Sunshine
- Search tickets BatchSearch for tickets in Zendesk Sunshine
- Search users BatchSearch for users in Zendesk Sunshine
- Update custom object recordUpdate custom object record in Zendesk Sunshine
- Update organizationUpdate organization in Zendesk Sunshine
- Update ticketUpdate ticket in Zendesk Sunshine
- Update userUpdate user in Zendesk Sunshine
Any other action you can think up
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