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Customize your Alfresco Content Services and Zendesk Sunshine integration with the following triggers and actions.

Triggers

When this happens…

Zendesk Sunshine
  • New organization
    New organization in Zendesk Sunshine
  • New ticket
    New ticket in Zendesk Sunshine
  • New ticket Real-time
    New ticket in Zendesk Sunshine
  • New/updated records Batch
    Trigger processes batches of new or updated records
  • New user
    New user in Zendesk Sunshine
  • New/updated organization
    New/updated organization in Zendesk Sunshine
  • New/updated ticket
    New/updated ticket in Zendesk Sunshine
  • New/updated ticket Real-time
    New/updated ticket in Zendesk Sunshine
  • New/updated user
    New/updated user in Zendesk Sunshine
  • Any other trigger you can think up

Actions

Do this…

Alfresco Content Services
  • Copy file / folder
    Copy file / folder in Alfresco connector
  • Create folder
    Create folder in Alfresco connector
  • Create file / folder comment
    Create file / folder comment in Alfresco connector
  • Create file / folder shared links
    Create file / folder shared links in Alfresco connector
  • Create file / folder tags
    Create file / folder tags in Alfresco connector
  • Create zip file
    Create zip file in Alfresco connector
  • Delete file / folder
    Delete file / folder in Alfresco connector
  • Delete file / folder comment
    Delete file / folder comment in Alfresco connector
  • Delete file / folder shared links
    Delete file / folder shared links in Alfresco connector
  • Delete file / folder tag
    Delete file / folder tag in Alfresco connector
  • Download file
    Download file in Alfresco connector
  • Get file rendition
    Get file rendition in Alfresco connector
  • Get file renditions
    Get file renditions in Alfresco connector
  • Get file version
    Get file version in Alfresco connector
  • Get file versions
    Get file versions in Alfresco connector
  • Get group
    Get group in Alfresco connector
  • Get group members
    Get group members in Alfresco connector
  • Get groups
    Get groups in Alfresco connector
  • Get file / folder
    Get file / folder in Alfresco connector
  • Get site / folder children
    Get site / folder children in Alfresco connector
  • Get file / folder comments
    Get file / folder comments in Alfresco connector
  • Get file / folder properties
    Get file / folder properties in Alfresco connector
  • Get file / folder rating
    Get file / folder rating in Alfresco connector
  • Get file / folder Alfresco Share URI
    Get file / folder Alfresco Share URI in Alfresco connector
  • Get file / folder shared link
    Get file / folder shared link in Alfresco connector
  • Get file / folder shared links
    Get file / folder shared links in Alfresco connector
  • Get file / folder tags
    Get file / folder tags in Alfresco connector
  • Get repository tag
    Get repository tag in Alfresco connector
  • Get repository tags
    Get repository tags in Alfresco connector
  • Get site
    Get site in Alfresco connector
  • Get site groups
    Get site groups in Alfresco connector
  • Get site members
    Get site members in Alfresco connector
  • Get sites
    Get sites in Alfresco connector
  • Get user
    Get user in Alfresco connector
  • Get user groups
    Get user groups in Alfresco connector
  • Get users
    Get users in Alfresco connector
  • Get zip file
    Get zip file in Alfresco connector
  • Move file / folder
    Move file / folder in Alfresco connector
  • Rename file / folder
    Rename file / folder in Alfresco connector
  • Search
    Search in Alfresco connector
  • Update file
    Update file in Alfresco connector
  • Update file / folder comment
    Update file / folder comment in Alfresco connector
  • Update file / folder properties
    Update file / folder properties in Alfresco connector
  • Upload file
    Upload file in Alfresco connector
  • Any other action you can think up

Zendesk Sunshine
  • Custom action
    Custom action in Zendesk Sunshine (Custom)
  • Create organization membership
    Create organization membership in Zendesk Sunshine
  • Bulk update tickets
    Bulk update tickets in Zendesk Sunshine
  • Create/update records Batch
    Upsert records in Zendesk Sunshine
  • Solve ticket
    Solve ticket in Zendesk Sunshine
  • Create custom object record
    Create custom object record in Zendesk Sunshine
  • Create organization
    Create organization in Zendesk Sunshine
  • Create relationship record
    Create relationship record in Zendesk Sunshine
  • Create ticket
    Create ticket in Zendesk Sunshine
  • Upload attachment
    Upload attachment to Zendesk Sunshine
  • Create user
    Create user in Zendesk Sunshine
  • Delete custom object record by ID
    Delete custom object record in Zendesk Sunshine
  • Delete relationship record by ID
    Delete relationship record in Zendesk Sunshine
  • Delete ticket
    Delete ticket in Zendesk Sunshine
  • Get custom object record by ID
    Get custom object record in Zendesk Sunshine
  • Get organization details by ID
    Get organization details in Zendesk Sunshine
  • Get organizations by external IDs Batch
    Get organizations in Zendesk Sunshine
  • Get relationship record(s) Batch
    Get relationship record(s) in Zendesk Sunshine
  • Get ticket details by ID
    Get ticket details in Zendesk Sunshine
  • Get comments for ticket Batch
    Get comments for a ticket in Zendesk Sunshine
  • Get list of tickets by external IDs Batch
    Get list of tickets by external IDs in Zendesk Sunshine
  • Get user details by ID
    Get user details in Zendesk Sunshine
  • Get list of custom object records by external IDs Batch
    Get custom object records in Zendesk Sunshine
  • List user identities Batch
    Get user identity details in Zendesk Sunshine
  • Get group by name
    Get group by name group in Zendesk Sunshine
  • Search organization member Batch
    Search for a organization member in Zendesk Sunshine
  • Search organizations Batch
    Search for organizations in Zendesk Sunshine
  • Search tickets Batch
    Search for tickets in Zendesk Sunshine
  • Search users Batch
    Search for users in Zendesk Sunshine
  • Update custom object record
    Update custom object record in Zendesk Sunshine
  • Update organization
    Update organization in Zendesk Sunshine
  • Update ticket
    Update ticket in Zendesk Sunshine
  • Update user
    Update user in Zendesk Sunshine
  • Any other action you can think up

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