Do everything in one place
Customize your Talkdesk and Workato FileStorage integration with the following
triggers and actions.
Triggers
When this happens…
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Workato FileStorage
- New CSV file Batch Real-timeNew CSV file in Workato FileStorage
- New file Real-timeNew file in Workato FileStorage
- New lines in CSV file Batch Real-timeNew CSV lines in file in Workato FileStorage
Any other trigger you can think up
Actions
Do this…
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
Workato FileStorage
- Append to fileAppend to file in Workato FileStorage
- Generate shareable file linkGenerate shareable file link in Workato FileStorage
- Delete directoryDelete directory in Workato FileStorage
- Delete fileDelete file in Workato FileStorage
- Create directoryCreate directory in Workato FileStorage
- Get file contentsGet file contents in Workato FileStorage
- Rename/move fileRename/move file in Workato FileStorage
- Search files BatchSearch files in Workato FileStorage
- Create fileCreate file in Workato FileStorage
Any other action you can think up
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