Do everything in one place
Customize your Workato Embedded and Zendesk integration with the following
triggers and actions.
Triggers
When this happens…
Zendesk
- New organizationNew organization in Zendesk
- New ticketNew ticket in Zendesk
- New ticket Real-timeNew ticket in Zendesk
- New/updated records BatchTrigger processes batches of new or updated records
- New userNew user in Zendesk
- New/updated organizationNew/updated organization in Zendesk
- New/updated ticketNew/updated ticket in Zendesk
- New/updated ticket Real-timeNew/updated ticket in Zendesk
- New/updated userNew/updated user in Zendesk
Any other trigger you can think up
Actions
Do this…
Workato Embedded
- Custom actionCustom action in Workato Embedded (Custom)
- Add member to customer accountAdd Member to customer account in Workato Embedded
- Copy custom roleCopy Custom role in Workato Embedded customer account
- Create API access profileCreate API access profile in Workato Embedded customer account
- Create API clientCreate API client in Workato Embedded customer account
- Create API collectionCreate API collection in Workato Embedded customer account
- Create connectionCreate Connection in Workato Embedded customer account
- Create customer accountCreate Customer account in Workato Embedded
- Create folderCreate Folder in Workato Embedded customer account
- Create recipeCreate Recipe in Workato Embedded customer account
- Add rowAdd Row in a lookup table in Workato Embedded customer account
- Custom action (Deprecated)Custom action in Workato Embedded
- Delete customer accountDelete Customer account in Workato Embedded
- Delete recipeDelete Recipe in Workato Embedded customer account
- Delete rowDelete Row from a lookup table in Workato Embedded customer account
- Disable API access profileDisable API access profile in Workato Embedded customer account
- Disable API endpointDisable API endpoint in Workato Embedded customer account
- Downgrade customer account (Deprecated)Downgrade Customer account in Workato Embedded
- Download packageDownload Package in Workato Embedded
- Enable API access profileEnable API access profile in Workato Embedded customer account
- Enable API endpointEnable API endpoint in Workato Embedded customer account
- Export package by IDExport Package by ID from Workato Embedded
- List API access profilesList API access profiles in Workato Embedded customer account
- List API clientsList API clients in Workato Embedded customer account
- Get customer account by IDGet Customer account in Workato Embedded
- Get customer account member by IDGet Customer account member by ID in Workato Embedded
- Get package statusGet Package status in Workato Embedded customer account
- Get package details by IDGet Package details by ID in Workato Embedded
- Get picklist valuesGet Picklist values in Workato Embedded customer account
- Get recipe by IDGet Recipe by ID in Workato Embedded customer account
- Get row by IDGet Row by ID from a lookup table in Workato Embedded customer account
- List monthly usageList Monthly usage in Workato Embedded
- Import packageImport Package to Workato Embedded customer account
- List account propertiesList Account properties in Workato Embedded customer account
- List API collectionsList API collections in Workato Embedded customer account
- Search API endpointsSearch API endpoints in Workato Embedded customer account
- List connectionsList Connections in Workato Embedded customer account
- List connector metadataList Connector metadata in Workato Embedded
- List customer account membersList Customer account members in Workato Embedded
- List customer accountsList Customer accounts in Workato Embedded
- List foldersList Folders in Workato Embedded customer account
- List lookup tablesList Lookup tables in Workato Embedded customer account
- List recipesList Recipes in Workato Embedded customer account
- List custom rolesList Custom roles in Workato Embedded customer account
- Lookup rowLookup Row from a lookup table in Workato Embedded customer account
- Refresh API access profile token/secretRefresh API access profile token/secret in Workato Embedded customer account
- Remove member from customer accountRemove Member from customer account in Workato Embedded
- Search public recipesSearch Public recipes in Workato Embedded
- Search rowsSearch Rows from a lookup table in Workato Embedded customer account
- Start recipeStart Recipe in Workato Embedded customer account
- Stop recipeStop Recipe in Workato Embedded customer account
- Update API access profileUpdate API access profile in Workato Embedded customer account
- Update connectionUpdate Connection in Workato Embedded customer account
- Update customer accountUpdate Customer account in Workato Embedded
- Update customer account memberUpdate Member in a customer account in Workato Embedded
- Update recipeUpdate Recipe in Workato Embedded customer account
- Update rowUpdate Row in a lookup table in Workato Embedded customer account
- Upgrade customer account (Deprecated)Upgrade Customer account in Workato Embedded
- Upsert account propertyUpsert Account property in Workato Embedded customer account
Any other action you can think up
Zendesk
- Custom actionCustom action in Zendesk (Custom)
- Create organization membershipCreate organization membership in Zendesk
- Bulk update ticketsBulk update tickets in Zendesk
- Create/update records BatchUpsert records in Zendesk
- Solve ticketSolve ticket in Zendesk
- Create custom object recordCreate custom object record in Zendesk
- Create organizationCreate organization in Zendesk
- Create relationship recordCreate relationship record in Zendesk
- Create ticketCreate ticket in Zendesk
- Upload attachmentUpload attachment to Zendesk
- Create userCreate user in Zendesk
- Delete custom object record by IDDelete custom object record in Zendesk
- Delete relationship record by IDDelete relationship record in Zendesk
- Delete ticketDelete ticket in Zendesk
- Get custom object record by IDGet custom object record in Zendesk
- Get organization details by IDGet organization details in Zendesk
- Get organizations by external IDs BatchGet organizations in Zendesk
- Get relationship record(s) BatchGet relationship record(s) in Zendesk
- Get ticket details by IDGet ticket details in Zendesk
- Get comments for ticket BatchGet comments for a ticket in Zendesk
- Get list of tickets by external IDs BatchGet list of tickets by external IDs in Zendesk
- Get user details by IDGet user details in Zendesk
- Get list of custom object records by external IDs BatchGet custom object records in Zendesk
- List user identities BatchGet user identity details in Zendesk
- Get group by nameGet group by name group in Zendesk
- Search organization member BatchSearch for a organization member in Zendesk
- Search organizations BatchSearch for organizations in Zendesk
- Search tickets BatchSearch for tickets in Zendesk
- Search users BatchSearch for users in Zendesk
- Update custom object recordUpdate custom object record in Zendesk
- Update organizationUpdate organization in Zendesk
- Update ticketUpdate ticket in Zendesk
- Update userUpdate user in Zendesk
Any other action you can think up
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