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Customize your Freshservice and VendorPanel integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
VendorPanel
- Authenticate User's email.Authenticate user's email in VendorPanel.
- Get Opportunity Document by Opportunity ID and Document ID.Get opportunity document by opportunity ID and document ID in VendorPanel.
- Get Opportunity SubCategories by Opportunity ID and Supplier List Category ID.Get opportunity sub-categories by opportunity ID and supplier list category ID in VendorPanel.
- Get Opportunity Supplier by Opportunity ID and Supplier ID.Get opportunity supplier by opportunity ID and supplier ID in VendorPanel.
- Get Opportunity by ID.Get opportunity by ID in VendorPanel.
- Get Response Document by Opportunity ID, Response ID and Document ID.Get response document by opportunity ID, response ID and document ID in VendorPanel.
- Get Response by ID.Get response by ID in VendorPanel.
- List Opportunity Categories for Opportunity ID.List opportunity categories for opportunity ID in VendorPanel.
- List Opportunity Documents for Opportunity ID.List opportunity documents for opportunity ID in VendorPanel.
- List Opportunity Suppliers for Opportunity ID.List opportunity suppliers for opportunity ID from VendorPanel.
- List Response Documents for Opportunity ID and Response Id.List response documents for opportunity ID and response ID in VendorPanel.
Any other action you can think up
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