Talkdesk and VendorPanel integrations and automations

Do everything in one place

Customize your Talkdesk and VendorPanel integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

VendorPanel
  • Authenticate User's email.
    Authenticate user's email in VendorPanel.
  • Get Opportunity Document by Opportunity ID and Document ID.
    Get opportunity document by opportunity ID and document ID in VendorPanel.
  • Get Opportunity SubCategories by Opportunity ID and Supplier List Category ID.
    Get opportunity sub-categories by opportunity ID and supplier list category ID in VendorPanel.
  • Get Opportunity Supplier by Opportunity ID and Supplier ID.
    Get opportunity supplier by opportunity ID and supplier ID in VendorPanel.
  • Get Opportunity by ID.
    Get opportunity by ID in VendorPanel.
  • Get Response Document by Opportunity ID, Response ID and Document ID.
    Get response document by opportunity ID, response ID and document ID in VendorPanel.
  • Get Response by ID.
    Get response by ID in VendorPanel.
  • List Opportunity Categories for Opportunity ID.
    List opportunity categories for opportunity ID in VendorPanel.
  • List Opportunity Documents for Opportunity ID.
    List opportunity documents for opportunity ID in VendorPanel.
  • List Opportunity Suppliers for Opportunity ID.
    List opportunity suppliers for opportunity ID from VendorPanel.
  • List Response Documents for Opportunity ID and Response Id.
    List response documents for opportunity ID and response ID in VendorPanel.

    • Any other action you can think up

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