Talkdesk and UiPath integrations and automations

Do everything in one place

Customize your Talkdesk and UiPath integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

UiPath
  • Add Queue Item
    Add Queue Item in Ui path orchestrator
  • Custom Action
    Custom action in UiPath Orchestrator
  • Get Environments
    Get Environments in Ui path orchestrator
  • Get Job
    Get Job in Ui path orchestrator
  • Get Machine Sessions
    Get Machine Sessions in Ui path orchestrator
  • Get Processes
    Get Processes in Ui path orchestrator
  • Get Queue Item
    Get Queue Item in Ui path orchestrator
  • Get Queues
    Get Queues in Ui path orchestrator
  • Get Robots
    Get Robots in Ui path orchestrator
  • Start Job(s)
    Start Job(s) in Ui path orchestrator

    • Any other action you can think up

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