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Customize your Talkdesk and Transmit Sms integration with the following
triggers and actions.
Triggers
When this happens…
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Transmit Sms
- New SMS received to inboxNew SMS received in inbox in transmitsms.com
- New contact Real-timeNew contact added to transmitsms.com list
- New message Real-timeNew SMS received to virtual number transmitsms.com
Any other trigger you can think up
Actions
Do this…
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
Transmit Sms
- Add/Update contactAdd or update a contact in transmitsms.com list
- Delete contactDelete a contact in transmitsms.com list
- Format numberFormats a single mobile number in transmitsms.com
- Get contactGets contact information in transmitsms.com list
- Send SMSSends a SMS to a single mobile number in transmitsms.com
- Send SMS to listSends a SMS to a list of contacts in transmitsms.com
- Custom actionCustom action in TransmitSMS
Any other action you can think up
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