Talkdesk and Telegram integrations and automations

Do everything in one place

Customize your Talkdesk and Telegram integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Telegram
  • New update Real-time
    New update in Telegram

    • Any other trigger you can think up

Actions

Do this…

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

Telegram
  • Answer callback query
    Answer callback query in Telegram
  • Delete message
    Delete message in Telegram
  • Download file
    Download file in Telegram
  • Get file
    Get file in Telegram
  • Get sticker set
    Get sticker set in Telegram
  • Send animation
    Send animation in Telegram
  • Send document
    Send document in Telegram
  • Send location
    Send location in Telegram
  • Send message
    Send message in Telegram
  • Send photo
    Send photo in Telegram
  • Send poll
    Send poll in Telegram
  • Send sticker
    Send sticker in Telegram
  • Send venue
    Send venue in Telegram
  • Update message
    Update message in Telegram
  • Update message caption
    Update message caption in Telegram
  • Update message media
    Update message media in Telegram

    • Any other action you can think up

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