Smartsheet and Talkdesk integrations and automations

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Customize your Smartsheet and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Smartsheet

New or updated row in a sheet Real-time
New or updated row in a sheet in Smartsheet
New or updated row in report
New or updated row in report in Smartsheet
New row in report
New row in report in Smartsheet

Any other trigger you can think up

Talkdesk

New Contact is Created Real-time
New Contact is Created in Talkdesk
Inbound Call reaches Contact Center Real-time
An Inbound Call Reaches Contact Center
OutBound Call Ends Real-time
OutBound Call Ends in Talkdesk

Any other trigger you can think up

Actions

Do this…

Smartsheet

Custom action
Custom action in Smartsheet (Custom)
Create row
Create row in Smartsheet
Get row by ID
Get row by ID in Smartsheet
Search rows Batch
Search rows in Smartsheet
Update row
Update row in Smartsheet

Any other action you can think up

Talkdesk

Custom action
Custom action in Talkdesk Connector (Custom)
Create Callback
Create Callback in Talkdesk
Create subscription
Create subscription in Talkdesk
Create User
Create a new user in Talkdesk
Download report
Download report in Talkdesk
Get Contact by ID
Get Contact by ID in Talkdesk
Get subscription
Get subscription in Talkdesk
Get user by email
Get User by email in Talkdesk
List queries
List queries in Talkdesk
Update subscription
Update subscription in Talkdesk

Any other action you can think up

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