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Customize your Ring Central Video and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Ring Central Video
- Make calloutMake callout in RingCentral Video
- Cancel ringout callCancel ringout call in RingCentral Video
- Create objectCreate an object in RingCentral Video
- Custom actionCustom action in RingCentral Video
- Delete objectDelete an object in RingCentral Video
- Get objectGet an object in RingCentral Video
- Join teamJoin a team in RingCentral Video
- Leave teamLeave a team in RingCentral Video
- Make ringout callMake ringout call in RingCentral Video
- Publish notePublish a note in RingCentral Video
- Reply with textReply with text in RingCentral Video
- Search objectSearch an object in RingCentral Video
- Send SMSSend SMS in RingCentral Video
- Update objectUpdate an object in RingCentral Video
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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