Okta and Talkdesk integrations and automations

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Customize your Okta and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Okta
  • New events
    Triggers when a new event is created in Okta
  • New events Real-time
    Triggers immediately when a new event is created in Okta
  • Scheduled event search using filter Batch
    Scheduled event search using filter in Okta

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Okta
  • Custom action
    Custom action in Okta (Custom)
  • Activate user
    Activate user in Okta
  • Add user to group
    Adds an existing user to a group in Okta
  • Create user
    Create user in Okta
  • Deactivate user
    Deactivate user in Okta
  • Delete user
    Delete user in Okta
  • Expire an existing user password
    Expire an existing user’s password in Okta
  • Get group members Batch
    Retrieves the list of members of a group in Okta
  • Get groups by name Batch
    Retrieves groups by name in Okta
  • Get user by ID
    Get user by ID in Okta
  • Get user groups Batch
    Get user groups in Okta
  • Get recent log on events by IP address Batch
    Get recent log on events by IP address in Okta
  • Get recent log on events by user Batch
    Get recent log on events by user in Okta
  • List applications assigned to user Batch
    List applications assigned to user in Okta
  • Remove user from group
    Removes an existing user from a group in Okta
  • Reset forgotten user password
    Reset an existing user’s forgotten password in Okta
  • Reset user password
    Reset user password in Okta
  • Search Users Batch
    Search users in Okta
  • Suspend user
    Suspends an existing user in Okta
  • Unsuspend user
    Unsuspend an existing user in Okta
  • Update user
    Update user in Okta

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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