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Customize your Magento 2 and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Magento 2
  • New customer
    New customer in Magento 2
  • New invoice
    New invoice in Magento 2
  • New or updated customer
    New/updated customer in Magento 2
  • New or updated product
    New/updated product in Magento 2
  • New product
    New product in Magento 2
  • New purchase order
    New purchase order in Magento 2
  • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk
  • Any other trigger you can think up

Actions

Do this…

Magento 2
  • Custom action
    Custom action in Magento 2 (Custom)
  • Create customer
    Create customer in Magento 2
  • Create or update product
    Create or update (upsert) product in Magento 2
  • Get customer by ID
    Get customer by ID in Magento 2
  • Get order by ID
    Get order by ID in Magento 2
  • Search customer Batch
    Search customers in Magento 2
  • Search order Batch
    Search orders in Magento 2
  • Search product Batch
    Search products in Magento 2
  • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk
  • Any other action you can think up

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