Google Drive and Talkdesk integrations and automations

Do everything in one place

Customize your Google Drive and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Google Drive
  • New activity
    New activity in Google Drive
  • New CSV file Batch
    New CSV file in Google Drive
  • New file or folder in folder hierarchy
    New file or folder in folder hierarchy in Google Drive
  • New file or folder Real-time
    New file or folder in Google Drive

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Google Drive
  • Custom action
    Custom action in Google Drive (Custom)
  • Add permission to a file
    Add permission to a particular file in Google Drive
  • Copy file
    Copy a file in Google Drive
  • Create folder
    Create folder in Google Drive
  • Delete file
    Delete a file from Google Drive
  • Download file
    Download file contents from Google Drive
  • Export file
    Export a file in Google Drive
  • Get permission of a file
    Get permission of a particular file in Google Drive
  • List permissions of a file Batch
    List permissions of a particular file in Google Drive
  • Rename or move file/folder
    Rename/move file or folder in Google Drive
  • Remove permissions from a file
    Remove permission from a particular file in Google Drive
  • Search files or folders Batch
    Search files or folders in Google Drive
  • Update permission of a file
    Update permission of a particular file in Google Drive
  • Upload file
    Upload file to Google Drive

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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