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Customize your Google Cloud Storage and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Google Cloud Storage
- Custom actionCustom action in Google Cloud Storage (Custom)
- Create bucketCreate bucket in Google Cloud Storage
- Delete bucketDelete bucket in Google Cloud Storage
- Delete ObjectDelete Object in Google Cloud Storage
- Download objectDownload Object from Google Cloud Storage
- Get bucketGet details of a bucket in Google Cloud Storage
- Get object metadataGet metadata of an Object Object from Google Cloud Storage
- List buckets BatchList buckets within a project in Google Cloud Storage
- List Objects BatchList objects within a bucket in Google Cloud Storage
- Update bucketUpdate bucket in Google Cloud Storage
- Update object metadataUpdate an object’s metadata in Google Cloud Storage
- Upload objectUpload an object to Google Cloud Storage using file streaming
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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