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Customize your Google Drive (Custom) and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Google Drive (Custom)
- New fileNew File in Google Drive (Custom)
- New/updated fileNew/updated File in Google Drive (Custom)
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Google Drive (Custom)
- Create permissionCreate Permission for a file in Google Drive (Custom)
- Custom actionCustom action in Google Drive
- Delete permissionDelete Permission for a file in Google Drive (Custom)
- Get file by IDGet File by ID in Google Drive (Custom)
- Get permission by IDGet File permission by ID in Google Drive (Custom)
- Rename or move file/folderRename/move File or Folder in Google Drive
- Search filesSearch Files in Google Drive (Custom)
- Search permissionsSearch Permissions in Google Drive (Custom)
- Search shared drivesSearch Shared drives in Google Drive (Custom)
- Upload fileUpload File in Google Drive
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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