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Customize your Dropbox and Talkdesk integration with the following
triggers and actions.
Triggers
When this happens…
Dropbox
- New file revision Real-timeNew file revision in Dropbox
- New lines in CSV file BatchNew lines in CSV file in Dropbox
- New line in CSV file Real-timeNew line in CSV file in Dropbox
- New/updated file in directory Real-timeNew/updated file in Dropbox
- New/updated CSV file in directory Real-timeNew/updated CSV file in Dropbox
- New/updated line in CSV file Real-timeNew/updated line in CSV file in Dropbox
Any other trigger you can think up
Talkdesk
- New Contact is Created Real-timeNew Contact is Created in Talkdesk
- Inbound Call reaches Contact Center Real-timeAn Inbound Call Reaches Contact Center
- OutBound Call Ends Real-timeOutBound Call Ends in Talkdesk
Any other trigger you can think up
Actions
Do this…
Dropbox
- Custom actionCustom action in Dropbox (Custom)
- Copy file or folderCopy file or folder in Dropbox
- Create folderCreate folder in Dropbox
- Delete file or folderDelete file or folder in Dropbox
- Download fileDownload file from Dropbox
- Move/rename file or folderMove/rename file or folder in Dropbox
- Read CSV file lines BatchRead CSV file lines from Dropbox
- Search files BatchSearch files in Dropbox
- Search folders BatchSearch folders in Dropbox
- Update CSV file in dropboxUpdate CSV file in dropbox
- Upload file using file contentsUpload file to Dropbox using file contents
- Upload file from URLUpload file from public URL to Dropbox
- Upload multiline fileUpload multiline file to Dropbox
Any other action you can think up
Talkdesk
- Custom actionCustom action in Talkdesk Connector (Custom)
- Create CallbackCreate Callback in Talkdesk
- Create subscriptionCreate subscription in Talkdesk
- Create UserCreate a new user in Talkdesk
- Download reportDownload report in Talkdesk
- Get Contact by IDGet Contact by ID in Talkdesk
- Get subscriptionGet subscription in Talkdesk
- Get user by emailGet User by email in Talkdesk
- List queriesList queries in Talkdesk
- Update subscriptionUpdate subscription in Talkdesk
Any other action you can think up
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