Deputy and Talkdesk integrations and automations

Do everything in one place

Customize your Deputy and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Deputy
  • New employee
    New employee in Deputy
  • New leave
    New leave in Deputy
  • New timesheet
    New timesheet in Deputy

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Deputy
  • Custom action
    Custom action in Deputy (Custom)
  • Associate employee
    Associate an employee in Deputy
  • Create employee
    Create employee in Deputy
  • Create resource
    Create resource in Deputy
  • Create sales data
    Create sales data in Deputy
  • Create task
    Create task in Deputy
  • Unassociate employee
    Unassociate an employee in Deputy
  • Get resource
    Get resource in Deputy
  • Search employees Batch
    Search employees in Deputy
  • Search resources Batch
    Search resources in Deputy
  • Search operational unit Batch
    Search operational unit in Deputy
  • Update employee
    Update employee in Deputy
  • Update resource
    Update an existing resource in Deputy

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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