Concur and Talkdesk integrations and automations

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Customize your Concur and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Concur
  • New expense report submission
    New expense report submission in Concur
  • New expense report
    New expense report in Concur
  • New or updated invoice
    New or updated invoice in Concur
  • New or updated user
    New or updated user in Concur
  • New or updated expense report
    New or updated expense report in Concur

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Concur
  • Custom action
    Custom action in Concur (Custom)
  • Upload receipt image
    Upload receipt image in Concur
  • Create list item
    Create list item in Concur
  • Create user
    Create user in Concur
  • Create users Batch
    Create users in Concur
  • Create vendors Batch
    Create vendors in Concur
  • Delete list item
    Delete list item in Concur
  • Get all attendee types Batch
    Get all attendee types in Concur
  • Get all expense group configurations Batch
    Get all expense group configurations in Concur
  • Get all expense types Batch
    Get all expense types in Concur
  • Get all lists Batch
    Get all lists in Concur
  • Get all payment types Batch
    Get all payment types in Concur
  • Search users Batch
    Search users in Concur
  • Get entry image URL
    Get entry image URL in Concur
  • Get expense report details
    Get expense report details by report ID in Concur
  • Get all list item Batch
    Retrieve first level list item in Concur
  • Get invoice details
    Get invoice by ID in Concur
  • Get user
    Get user profile in Concur
  • Get user provisioning status details
    Get user provisioning status details in Concur
  • Submit expense report through a workflow
    Submit expense report through a workflow in Concur
  • Search expense reports Batch
    Search expense reports in Concur
  • Search vendors Batch
    Search vendors in Concur
  • Update user
    Update user in Concur
  • Update users Batch
    Update users in Concur
  • Update vendors Batch
    Update vendors in Concur

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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