Applaud and Talkdesk integrations and automations

Do everything in one place

Customize your Applaud and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Applaud
  • Deleted instance Real-time
    Deleted object in Applaud
  • New instance Real-time
    New object in Applaud
  • New instances in batch
    New object in Applaud
  • New/Updated instance Real-time
    New/Updated object in Applaud
  • New/updated instances in batch
    New/updated object in Applaud
  • Updated instance Real-time
    Updated object in Applaud

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Applaud
  • Create an instance
    Create instance in Applaud
  • Create instances in batches
    Create in batches in Applaud
  • Delete an instance
    Delete instance in Applaud
  • Delete instances in batches
    Delete instances in batches in Applaud
  • File download
    Download a File in Applaud
  • Search a model
    Search object in Applaud
  • Update an instance
    Update instance in Applaud
  • Update instances in batches
    Update in batches in Applaud
  • File upload
    Upload a File in Applaud
  • Upsert an instance
    Upsert instance in Applaud
  • Upsert instances in batches
    Upsert in batches in Applaud

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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