Amazon Dynamo DB and Talkdesk integrations and automations

Do everything in one place

Customize your Amazon Dynamo DB and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Amazon Dynamo DB
  • Add item
    Add item in Amazon DynamoDB
  • Create table
    Create table in Amazon DynamoDB
  • Delete item
    Delete item in Amazon DynamoDB
  • Delete table
    Delete table in Amazon DynamoDB
  • Describe table
    Describe table in Amazon DynamoDB
  • Get item
    Get item from Amazon DynamoDB
  • Scan table
    Scan table in Amazon DynamoDB
  • Update item
    Update item in Amazon DynamoDB

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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