Adobe Admin and Talkdesk integrations and automations

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Customize your Adobe Admin and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Adobe Admin
  • New Group or Product Profile
    New Group or Product Profile in Adobe Admin
  • New User
    New User in Adobe Admin

    • Any other trigger you can think up

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk

    • Any other trigger you can think up

Actions

Do this…

Adobe Admin
  • Add Product Profiles to a Group
    Add Product Profiles to a Group in Adobe Admin
  • Assign Groups to a User
    Assign Groups to a User in Adobe Admin
  • Assign Users to a Group
    Assign Users to a Group in Adobe Admin
  • Assign Users to a Product
    Assign Users to a Product in Adobe Admin
  • Create Enterprise User
    Create Enterprise User in Adobe Admin
  • Create Federated User
    Create Federated User in Adobe Admin
  • Create Group
    Create Group in Adobe Admin
  • Delete Group
    Delete Group in Adobe Admin
  • Get Product Info
    Get Product Info in Adobe Admin
  • Get User
    Get User in Adobe Admin
  • Invite User
    Invite User to Organization in Adobe Admin
  • List Groups and Product Profiles
    List Groups and Product Profiles in Adobe Admin
  • List Products
    List Products in Adobe Admin
  • List Users
    List Users in Adobe Admin
  • List Users within Group
    List Users within Group in Adobe Admin
  • Remove Product Profiles from a Group
    Remove Product Profiles from a Group in Adobe Admin
  • Remove User from Organization
    Remove User from Organization in Adobe Admin
  • Unassign Groups from a User
    Unassign Groups from a User in Adobe Admin
  • Unassign Users from a Group
    Unassign Users from a Group in Adobe Admin
  • Unassign Users from a Product
    Unassign Users from a Product in Adobe Admin
  • Update Group
    Update Group in Adobe Admin
  • Update User
    Update User in Adobe Admin

    • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk

    • Any other action you can think up

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