Do everything in one place
Customize your Gainsight and Slack integration with the following
triggers and actions.
Triggers
When this happens…
Gainsight
- New recordNew record in Gainsight NXT
- New records in batchNew records in batches in Gainsight NXT
- New updated recordNew/updated record in Gainsight NXT
- New updated records in batchNew/updated records in batches in Gainsight NXT
Any other trigger you can think up
Slack
- Button click Real-timeNew button click in Slack
- New event Real-timeNew event in Slack
Any other trigger you can think up
Actions
Do this…
Gainsight
- Create company record/sCreate company record/s in Gainsight NXT
- Custom actionCustom action in Gainsight NXT
- Get record detailsGet record details by ID in Gainsight NXT
- Get upsert request statusGet upsert request status in Gainsight NXT by status ID
- Search recordsSearch records in Gainsight NXT
- Update company record/sUpdate company record/s in Gainsight NXT
- Upsert persons in bulkUpsert persons in bulk in Gainsight NXT
- Upsert personUpsert person in Gainsight NXT
Any other action you can think up
Slack
- Custom actionCustom action in Slack (Custom)
- Archive conversationArchive conversation in Slack
- Create conversation (channels and groups)Create conversation in Slack
- Get user infoGet user info by email or user ID
- Invite users to conversationInvite users to conversation in Slack
- Respond to button clickRespond to button click in Slack
- Post messagePost message in Slack
- Set conversation purposeSet conversation purpose in Slack
- Set conversation topicSet conversation topic in Slack
- Unarchive conversationUnarchive conversation in Slack
Any other action you can think up
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