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Customize your Freshservice and Workbot for Microsoft Teams Old integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice
  • Any other trigger you can think up

Workbot for Microsoft Teams Old
  • New command Real-time
    New command from Workbot for Microsoft Teams
  • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Create incident
    Create incident in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Custom action
    Custom action in Freshservice
  • Get requester by ID
    Get requester by ID in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice
  • Any other action you can think up

  • Show all 8
Workbot for Microsoft Teams Old
  • Post notification
    Post notification to Workbot for Microsoft Teams
  • Post command reply
    Post command reply to Workbot for Microsoft Teams
  • Any other action you can think up

Let us tailor your Freshservice and Workbot for Microsoft Teams Old integrations

Pre-built Freshservice and Workbot for Microsoft Teams Old Automations

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