Do everything in one place
Customize your Rally and ServiceNow integration with the following
triggers and actions.
Triggers
When this happens…
Rally
- Deleted recordDeleted record in Rally
- New/updated recordNew/updated record in Rally
- New/updated record Real-timeNew/updated record in Rally
Any other trigger you can think up
Actions
Do this…
Rally
- Create recordCreate record in Rally
- Custom actionCustom action in Rally
- Delete recordDelete record in Rally
- Download attachmentDownload attachment in Rally
- Get recordGet record in Rally
- Get relational recordsGet relational records in object in Rally
- Search recordsSearch records in Rally
- Update recordUpdate record in Rally
Any other action you can think up
ServiceNow
- Custom actionCustom action in ServiceNow (Custom) (Custom)
- Add relation to configuration itemAdd relation to configuration item in ServiceNow
- Create configuration itemCreate configuration item in ServiceNow
- Delete configuration item relationDelete configuration item relation in ServiceNow
- Get configuration itemGet configuration item in ServiceNow
- Search configuration itemsSearch configuration items in ServiceNow
- Update configuration itemUpdate configuration item in ServiceNow
Any other action you can think up
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