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Customize your Magento 2 and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Magento 2
  • New customer
    New customer in Magento 2
  • New invoice
    New invoice in Magento 2
  • New or updated customer
    New/updated customer in Magento 2
  • New or updated product
    New/updated product in Magento 2
  • New product
    New product in Magento 2
  • New purchase order
    New purchase order in Magento 2
  • Any other trigger you can think up

Actions

Do this…

Magento 2
  • Custom action
    Custom action in Magento 2 (Custom)
  • Create customer
    Create customer in Magento 2
  • Create or update product
    Create or update (upsert) product in Magento 2
  • Get customer by ID
    Get customer by ID in Magento 2
  • Get order by ID
    Get order by ID in Magento 2
  • Search customer Batch
    Search customers in Magento 2
  • Search order Batch
    Search orders in Magento 2
  • Search product Batch
    Search products in Magento 2
  • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom) (Custom)
  • Add relation to configuration item
    Add relation to configuration item in ServiceNow
  • Create configuration item
    Create configuration item in ServiceNow
  • Delete configuration item relation
    Delete configuration item relation in ServiceNow
  • Get configuration item
    Get configuration item in ServiceNow
  • Search configuration items
    Search configuration items in ServiceNow
  • Update configuration item
    Update configuration item in ServiceNow
  • Any other action you can think up

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