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Customize your Magento 2 and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Magento 2
  • New customer
    New customer in Magento 2
  • New invoice
    New invoice in Magento 2
  • New or updated customer
    New/updated customer in Magento 2
  • New or updated product
    New/updated product in Magento 2
  • New product
    New product in Magento 2
  • New purchase order
    New purchase order in Magento 2
  • Any other trigger you can think up

ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • New record Batch
    New record in a table in ServiceNow
  • New/updated record Batch
    New/updated record in a table in ServiceNow
  • Export new records
    Export new records in a table in ServiceNow
  • Export new/updated records
    Export new/updated records in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow
  • Any other trigger you can think up

Actions

Do this…

Magento 2
  • Custom action
    Custom action in Magento 2 (Custom)
  • Create customer
    Create customer in Magento 2
  • Create or update product
    Create or update (upsert) product in Magento 2
  • Get customer by ID
    Get customer by ID in Magento 2
  • Get order by ID
    Get order by ID in Magento 2
  • Search customer Batch
    Search customers in Magento 2
  • Search order Batch
    Search orders in Magento 2
  • Search product Batch
    Search products in Magento 2
  • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Get attachment contents
    Get attachment contents in ServiceNow
  • Get object schema
    Get object schema from ServiceNow
  • Search records Batch
    Search for records in a table in ServiceNow
  • Search records using query Batch
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
  • Upload attachment
    Upload attachment in ServiceNow
  • Any other action you can think up

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