Do everything in one place

Customize your Bigtincan and ServiceNow integration with the following triggers and actions.

Triggers

When this happens…

Bigtincan
  • New form submission
    New form submission in Bigtincan
  • New story
    New story in Bigtincan
  • Any other trigger you can think up

ServiceNow
  • New record
    New record in a table in ServiceNow
  • New record Real-time
    New record in a table in ServiceNow
  • New record Batch
    New record in a table in ServiceNow
  • New/updated record Batch
    New/updated record in a table in ServiceNow
  • Export new records
    Export new records in a table in ServiceNow
  • Export new/updated records
    Export new/updated records in a table in ServiceNow
  • Scheduled record search Batch
    Scheduled record search using query in ServiceNow
  • New/updated record
    New/updated record in a table in ServiceNow
  • New/updated record Real-time
    New/updated record in a table in ServiceNow
  • Any other trigger you can think up

Actions

Do this…

Bigtincan
  • Custom action
    Custom action in Bigtincan (Custom)
  • Create story
    Create story in Bigtincan
  • Delete story
    Delete story in Bigtincan
  • Get form by ID
    Get form by ID in Bigtincan
  • Get form data by ID Batch
    Get form data by ID in Bigtincan
  • Get story by ID
    Get story by ID in Bigtincan
  • List channels Batch
    List channels in Bigtincan
  • List form categories Batch
    List form categories in Bigtincan
  • List form fields
    List form fields in Bigtincan
  • List forms Batch
    List forms in Bigtincan
  • List stories Batch
    List stories in Bigtincan
  • Update story
    Update story in Bigtincan
  • Any other action you can think up

ServiceNow
  • Custom action
    Custom action in ServiceNow (Custom)
  • Create record
    Create record in a table in ServiceNow
  • Create record using a template
    Create record in a table using a template in ServiceNow
  • Get attachment contents
    Get attachment contents in ServiceNow
  • Get object schema
    Get object schema from ServiceNow
  • Search records Batch
    Search for records in a table in ServiceNow
  • Search records using query Batch
    Search for records using query in a table in ServiceNow
  • Update record
    Update record in a table in ServiceNow
  • Update record using a template
    Update record in a table using a template in ServiceNow
  • Upload attachment
    Upload attachment in ServiceNow
  • Any other action you can think up

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