Do everything in one place
Customize your Amazon Lex and ServiceNow integration with the following
triggers and actions.
Triggers
When this happens…
ServiceNow
- New recordNew record in a table in ServiceNow
- New record Real-timeNew record in a table in ServiceNow
- New record BatchNew record in a table in ServiceNow
- New/updated record BatchNew/updated record in a table in ServiceNow
- Export new recordsExport new records in a table in ServiceNow
- Export new/updated recordsExport new/updated records in a table in ServiceNow
- Scheduled record search BatchScheduled record search using query in ServiceNow
- New/updated recordNew/updated record in a table in ServiceNow
- New/updated record Real-timeNew/updated record in a table in ServiceNow
Any other trigger you can think up
Actions
Do this…
Amazon Lex
- Get BotRetrieve Bot information from Amazon Lex
- Get Bot AliasesRetrieve Bot Aliases information from Amazon Lex
- Get IntentRetrieve Intent information from Amazon Lex
- Get Slot typeRetrieve Slot type information from Amazon Lex
- Get VersionRetrieve object versions in Amazon lex
- Post textSend User input to Amazon Lex at runtime
- Upsert BotCreates a Bot or replaces an existing one in Amazon Lex
- Upsert Bot AliasCreates a Bot Alias or replaces an existing one in Amazon Lex
- Upsert IntentCreates an Intent or replaces an existing one in Amazon Lex
- Upsert Slot typeCreates a custom Slot type or replaces an existing one in Amazon Lex
Any other action you can think up
ServiceNow
- Custom actionCustom action in ServiceNow (Custom)
- Create recordCreate record in a table in ServiceNow
- Create record using a templateCreate record in a table using a template in ServiceNow
- Get attachment contentsGet attachment contents in ServiceNow
- Get object schemaGet object schema from ServiceNow
- Search records BatchSearch for records in a table in ServiceNow
- Search records using query BatchSearch for records using query in a table in ServiceNow
- Update recordUpdate record in a table in ServiceNow
- Update record using a templateUpdate record in a table using a template in ServiceNow
- Upload attachmentUpload attachment in ServiceNow
Any other action you can think up
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