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Customize your JIRA Service Desk and Seismic integration with the following
triggers and actions.
Triggers
When this happens…
JIRA Service Desk
- New customer requestNew customer request in Jira Service Desk
Any other trigger you can think up
Seismic
- New recordNew record in Seismic
- New/updated recordNew/updated record in Seismic
Any other trigger you can think up
Actions
Do this…
JIRA Service Desk
- Custom actionCustom action in JIRA Service Desk (Custom)
- Create commentCreate comment for issue in Jira Service Desk
- Create customerCreate customer in Jira Service Desk
- Create customer requestCreate customer request in Jira Service Desk
- Get comment by IDGet comment by ID in Jira Service Desk
- Get issue in queue BatchGet issues in queue in Jira Service Desk
- Get queues BatchGet queues in Jira Service Desk
- List comments BatchSearch comment in Jira Service Desk
Any other action you can think up
Seismic
- Custom actionCustom action in Seismic (Custom)
- Create recordCreate record in Seismic
- Delete recordDelete record in Seismic
- Download file from libraryDownload file in library in Seismic
- Download file from workspaceDownload file in workspace in Seismic
- Download a file version from LibraryDownload file version in library in Seismic
- Download generated LiveDoc outputDownload generated LiveDoc output in Seismic
- Generate LiveDocGenerate Livedoc in Seismic
- Get record details by IDGet details of specific record in Seismic
- Search recordsSearch for records in Seismic
- Update recordUpdate record in Seismic
Any other action you can think up
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