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Customize your Pagerduty and RingCentral integration with the following triggers and actions.

Triggers

When this happens…

Pagerduty
  • New incident
    New incident in PagerDuty
  • New notification
    New notification in PagerDuty
  • Any other trigger you can think up

RingCentral
  • Call ended
    Call ended in RingCentral
  • New call
    New call in RingCentral
  • New call recording
    New call recording in RingCentral
  • New company level call
    New company level call in Ringcentral
  • New event trigger Real-time
    New event in RingCentral
  • New sms
    New SMS in RingCentral
  • Any other trigger you can think up

Actions

Do this…

Pagerduty
  • Custom action
    Custom action in Pagerduty (Custom)
  • Add note to incident
    Add note to incident in PagerDuty
  • Get incident by ID
    Get incident by ID in PagerDuty
  • List log entries Batch
    List log entries in PagerDuty
  • Search incident Batch
    Search incident in PagerDuty
  • Send an event
    Send event in PagerDuty
  • Update incident
    Update incident in PagerDuty
  • Any other action you can think up

RingCentral
  • Custom action
    Custom action in RingCentral (Custom)
  • Ring out
    Make RingOut call in RingCentral
  • Send pager message
    Send pager message in Ringcentral
  • Send sms
    Send sms in Ringcentral
  • Any other action you can think up

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