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Customize your Microsoft Dynamics Great Plains and RingCentral integration with the following triggers and actions.

Triggers

When this happens…

RingCentral
  • Call ended
    Call ended in RingCentral
  • New call
    New call in RingCentral
  • New call recording
    New call recording in RingCentral
  • New company level call
    New company level call in Ringcentral
  • New event trigger Real-time
    New event in RingCentral
  • New sms
    New SMS in RingCentral
  • Any other trigger you can think up

Actions

Do this…

Microsoft Dynamics Great Plains
  • Apply document to invoice
    Apply document to invoice in Microsoft Dynamics GP
  • Create record
    Create record in Microsoft Dynamics GP
  • Create records in batches
    Create records in batches in Microsoft Dynamics GP
  • Custom action
    Custom action in Microsoft Dynamics GP
  • Get next document number
    Get next document number in Microsoft Dynamics GP
  • Search records using query
    Search records using query in Microsoft Dynamics GP
  • Update record
    Update record in Microsoft Dynamics GP
  • Any other action you can think up

RingCentral
  • Custom action
    Custom action in RingCentral (Custom)
  • Ring out
    Make RingOut call in RingCentral
  • Send pager message
    Send pager message in Ringcentral
  • Send sms
    Send sms in Ringcentral
  • Any other action you can think up

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