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Customize your Amazon Lex and RingCentral integration with the following
triggers and actions.
Triggers
When this happens…
RingCentral
- Call endedCall ended in RingCentral
- New callNew call in RingCentral
- New call recordingNew call recording in RingCentral
- New company level callNew company level call in Ringcentral
- New event trigger Real-timeNew event in RingCentral
- New smsNew SMS in RingCentral
Any other trigger you can think up
Actions
Do this…
Amazon Lex
- Get BotRetrieve Bot information from Amazon Lex
- Get Bot AliasesRetrieve Bot Aliases information from Amazon Lex
- Get IntentRetrieve Intent information from Amazon Lex
- Get Slot typeRetrieve Slot type information from Amazon Lex
- Get VersionRetrieve object versions in Amazon lex
- Post textSend User input to Amazon Lex at runtime
- Upsert BotCreates a Bot or replaces an existing one in Amazon Lex
- Upsert Bot AliasCreates a Bot Alias or replaces an existing one in Amazon Lex
- Upsert IntentCreates an Intent or replaces an existing one in Amazon Lex
- Upsert Slot typeCreates a custom Slot type or replaces an existing one in Amazon Lex
Any other action you can think up
RingCentral
- Custom actionCustom action in RingCentral (Custom)
- Ring outMake RingOut call in RingCentral
- Send pager messageSend pager message in Ringcentral
- Send smsSend sms in Ringcentral
Any other action you can think up
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