Do everything in one place
Customize your Freshservice and Ring Central Video integration with the following
triggers and actions.
Triggers
When this happens…
Freshservice
- New ticketNew ticket in Freshservice
- New/updated ticketNew or updated ticket in Freshservice
Any other trigger you can think up
Actions
Do this…
Freshservice
- Custom actionCustom action in Freshservice (Custom)
- Create agentCreate agent in Freshservice
- Create incidentCreate incident in Freshservice
- Create onboarding requestCreate onboarding request in Freshservice
- Create requesterCreate requester in Freshservice
- Create service requestCreate service request in Freshservice
- Get agent detailsGet Agent details by ID in Freshservice
- List agent fieldsList agent fields in Freshservice
- List service itemsList service items in Freshservice
- List onboarding form fieldsList onboarding form fields in Freshservice
- Get requester detailsGet requester by ID in Freshservice
- List requester fieldsList requester fields in Freshservice
- List ticket form fieldsList ticket form fields in Freshservice
- Search agentsSearch agents in Freshservice
- Search requestersSearch requesters in Freshservice
- Search ticketsSearch tickets in Freshservice
- Update requesterUpdate requester in Freshservice
Any other action you can think up
Ring Central Video
- Make calloutMake callout in RingCentral Video
- Cancel ringout callCancel ringout call in RingCentral Video
- Create objectCreate an object in RingCentral Video
- Custom actionCustom action in RingCentral Video
- Delete objectDelete an object in RingCentral Video
- Get objectGet an object in RingCentral Video
- Join teamJoin a team in RingCentral Video
- Leave teamLeave a team in RingCentral Video
- Make ringout callMake ringout call in RingCentral Video
- Publish notePublish a note in RingCentral Video
- Reply with textReply with text in RingCentral Video
- Search objectSearch an object in RingCentral Video
- Send SMSSend SMS in RingCentral Video
- Update objectUpdate an object in RingCentral Video
Any other action you can think up
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