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Customize your Pivotal Tracker and ServiceNow integration with the following
triggers and actions.
Triggers
When this happens…
Pivotal Tracker
- New or updated storyNew or updated story in Pivotal Tracker
Any other trigger you can think up
ServiceNow
- New recordNew record in a table in ServiceNow
- New record Real-timeNew record in a table in ServiceNow
- New record BatchNew record in a table in ServiceNow
- New/updated record BatchNew/updated record in a table in ServiceNow
- Export new recordsExport new records in a table in ServiceNow
- Export new/updated recordsExport new/updated records in a table in ServiceNow
- Scheduled record search BatchScheduled record search using query in ServiceNow
- New/updated recordNew/updated record in a table in ServiceNow
- New/updated record Real-timeNew/updated record in a table in ServiceNow
Any other trigger you can think up
Actions
Do this…
Pivotal Tracker
- Custom actionCustom action in Pivotal Tracker (Custom)
- Create commentCreate comment in Pivotal Tracker
- Create storyCreate story in Pivotal Tracker
- Create taskCreate task in Pivotal Tracker
- Delete storyDelete story in Pivotal Tracker
- Get story by IDGet story by ID in Pivotal Tracker
- Get task by IDGet task by ID in Pivotal Tracker
- List tasks in a story BatchList task in story in Pivotal Tracker
- Update storyUpdate story in Pivotal Tracker
- Update taskUpdate task in Pivotal Tracker
Any other action you can think up
ServiceNow
- Custom actionCustom action in ServiceNow (Custom)
- Create recordCreate record in a table in ServiceNow
- Create record using a templateCreate record in a table using a template in ServiceNow
- Get attachment contentsGet attachment contents in ServiceNow
- Get object schemaGet object schema from ServiceNow
- Search records BatchSearch for records in a table in ServiceNow
- Search records using query BatchSearch for records using query in a table in ServiceNow
- Update recordUpdate record in a table in ServiceNow
- Update record using a templateUpdate record in a table using a template in ServiceNow
- Upload attachmentUpload attachment in ServiceNow
Any other action you can think up
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