Freshservice and Pivotal Tracker integrations and automations

Do everything in one place

Customize your Freshservice and Pivotal Tracker integration with the following triggers and actions.

Triggers

When this happens…

Freshservice
  • New ticket
    New ticket in Freshservice
  • New/updated ticket
    New or updated ticket in Freshservice

    • Any other trigger you can think up

Pivotal Tracker
  • New or updated story
    New or updated story in Pivotal Tracker

    • Any other trigger you can think up

Actions

Do this…

Freshservice
  • Custom action
    Custom action in Freshservice (Custom)
  • Create agent
    Create agent in Freshservice
  • Create incident
    Create incident in Freshservice
  • Create onboarding request
    Create onboarding request in Freshservice
  • Create requester
    Create requester in Freshservice
  • Create service request
    Create service request in Freshservice
  • Get agent details
    Get Agent details by ID in Freshservice
  • List agent fields
    List agent fields in Freshservice
  • List service items
    List service items in Freshservice
  • List onboarding form fields
    List onboarding form fields in Freshservice
  • Get requester details
    Get requester by ID in Freshservice
  • List requester fields
    List requester fields in Freshservice
  • List ticket form fields
    List ticket form fields in Freshservice
  • Search agents
    Search agents in Freshservice
  • Search requesters
    Search requesters in Freshservice
  • Search tickets
    Search tickets in Freshservice
  • Update requester
    Update requester in Freshservice

    • Any other action you can think up

Pivotal Tracker
  • Custom action
    Custom action in Pivotal Tracker (Custom)
  • Create comment
    Create comment in Pivotal Tracker
  • Create story
    Create story in Pivotal Tracker
  • Create task
    Create task in Pivotal Tracker
  • Delete story
    Delete story in Pivotal Tracker
  • Get story by ID
    Get story by ID in Pivotal Tracker
  • Get task by ID
    Get task by ID in Pivotal Tracker
  • List tasks in a story Batch
    List task in story in Pivotal Tracker
  • Update story
    Update story in Pivotal Tracker
  • Update task
    Update task in Pivotal Tracker

    • Any other action you can think up

The wonders of Workato

Easily set up as many intelligent automations you need.
  • 1000s of ready-to-use templates
  • Accelerate work with intelligent automation
  • Do it yourself, faster
  • Build bots. Put them to work

Market leaders run on Workato

  • mgm
  • adobe
  • att
  • atlassian
  • slack

Let’s start automating

Schedule a Demo