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Customize your Pigeonhole Live and Talkdesk integration with the following triggers and actions.

Triggers

When this happens…

Talkdesk
  • New Contact is Created Real-time
    New Contact is Created in Talkdesk
  • Inbound Call reaches Contact Center Real-time
    An Inbound Call Reaches Contact Center
  • OutBound Call Ends Real-time
    OutBound Call Ends in Talkdesk
  • Any other trigger you can think up

Actions

Do this…

Pigeonhole Live
  • Add a registrant
    Create a registrant in a Pigeonhole.
  • Create a Pigeonhole
    Create a Pigeonhole in Pigenhole Live.
  • Create a session
    Create a session in a Pigeonhole.
  • Delete a registrant
    Delete an existing registrant in a Pigeonhole.
  • Get list of interactions
    List actions performed by the attendees in a Pigeonhole.
  • Get a Pigeonhole
    Fetch a Pigeonhole in Pigenhole Live.
  • Get list of attendees
    List attendees of a Pigeonhole in Pigenhole Live.
  • Get list of Pigeonholes
    List the Pigeonholes in Pigenhole Live.
  • Get list of registrants
    List registrants of a Pigeonhole in Pigenhole Live.
  • Get list of sessions
    List the sessions in a Pigenhole.
  • Update a registrant
    Update an existing registrant in a Pigeonhole.
  • Update a session
    Update a session in a Pigeonhole.
  • Any other action you can think up

Talkdesk
  • Custom action
    Custom action in Talkdesk Connector (Custom)
  • Create Callback
    Create Callback in Talkdesk
  • Create subscription
    Create subscription in Talkdesk
  • Create User
    Create a new user in Talkdesk
  • Download report
    Download report in Talkdesk
  • Get Contact by ID
    Get Contact by ID in Talkdesk
  • Get subscription
    Get subscription in Talkdesk
  • Get user by email
    Get User by email in Talkdesk
  • List queries
    List queries in Talkdesk
  • Update subscription
    Update subscription in Talkdesk
  • Any other action you can think up

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