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Customize your Gainsight and Pagerduty integration with the following
triggers and actions.
Triggers
When this happens…
Gainsight
- New recordNew record in Gainsight NXT
- New records in batchNew records in batches in Gainsight NXT
- New updated recordNew/updated record in Gainsight NXT
- New updated records in batchNew/updated records in batches in Gainsight NXT
Any other trigger you can think up
Pagerduty
- New incidentNew incident in PagerDuty
- New notificationNew notification in PagerDuty
Any other trigger you can think up
Actions
Do this…
Gainsight
- Create company record/sCreate company record/s in Gainsight NXT
- Custom actionCustom action in Gainsight NXT
- Get record detailsGet record details by ID in Gainsight NXT
- Get upsert request statusGet upsert request status in Gainsight NXT by status ID
- Search recordsSearch records in Gainsight NXT
- Update company record/sUpdate company record/s in Gainsight NXT
- Upsert persons in bulkUpsert persons in bulk in Gainsight NXT
- Upsert personUpsert person in Gainsight NXT
Any other action you can think up
Pagerduty
- Custom actionCustom action in Pagerduty (Custom)
- Add note to incidentAdd note to incident in PagerDuty
- Get incident by IDGet incident by ID in PagerDuty
- List log entries BatchList log entries in PagerDuty
- Search incident BatchSearch incident in PagerDuty
- Send an eventSend event in PagerDuty
- Update incidentUpdate incident in PagerDuty
Any other action you can think up
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